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Worksoft Certify Logo
13,683 views|4,567 comparisons
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5,452 views|3,554 comparisons
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2,665 views|1,889 comparisons
Most Helpful Review
Find out what your peers are saying about Tricentis, Micro Focus, SmartBear and others in Test Automation Tools. Updated: June 2021.
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The biggest feature is the fact that it's codeless. It takes away the problem of finding people with the correct programming language, since there are multiple such languages. It saves time in introducing people to the solution because they don't need programming knowledge, they just need to be able to think logically. This makes it vastly usable by more people who are not even acquainted with IT at all.""It does allow for good reusability. When it's designed properly and utilized properly, we can put things in a way that allows for reusability, meaning a lot of reuse of VA01, if they're very similar flows, to keep it simple.""Certify integrates with other tools and it works very well with other machine testing applications.""It's pretty seamless with SAP and Salesforce because they've built in the field definitions and all the things that you need. You literally turn it on and execute your script and it records it. It's very simple. Then you can go back and put in some of the other functions. For example, instead of hard-coding field selections, you put in a data table so you can run it multiple times or with multiple data. It was actually written to work very well with SAP.""Certify's web UI testing abilities for testing of modern applications like SAP Fiori was good when we started and they developed it to be even better. We all know that web applications can change objects in DOM quite fast and it breaks tests. To counter it Certify has made object recognition more flexible and generic, so we don't have any troubles.""The scripting methodology is easy to learn. It is easy to maintain because it is presented in a simple, narrative way. You don't need to know programming." "It has reduced our test maintenance time by more than 50 percent because we don't have to do manual test processes. We have saved over 150 man-hours monthly. It has increased our delivery times. We went from 200 man-hours down (three weeks work time frame) to approximately 40 man-hours (three days work time frame).""The most valuable feature is the ability to automate quickly and to maintain and update scripts.""The decoupling of the test scripts from the data and the application is a nice feature. When you are creating test scripts, for example, for a web application, you have to learn about Worksoft and how the controls of a screen can be interpreted by Worksoft. For that purpose, you create so-called maps. These maps are loosely coupled to your scripts, which means if the application is changed, the control will be changed from an identifier. You don't need to rework the entire script. You only need to do these adjustments in the map, and then you can automatically reuse the scripts. So, it is really a smart move to have the decoupling of scripts, maps, and data."

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"Supplying devices to a testing team of possibly close to one thousand testers and developers is a great undertaking but Sauce Labs has made this very easy and a welcomed solution.""As stated earlier we use Sauce Labs for a combination of automated testing and manual testing. Therefore the most useful features are the ability to run the functional automated tests via a Sauce Labs tunnels which allows access to applications in our internal network. The second most useful feature is the manual side.""The most valuable feature is the cross-browser feature, it has many android and iOS devices both simulators and real devices. It's easy to integrate. I also like video recording too.""Sauce Lab analytics helped us to get detailed knowledge on test cases execution and logs.""I have found the live test section with Sauce Labs to be extremely valuable. When you can't quite figure out why a test is failing, you can go to the live test results section within their tool and launch your test (specifying a given OS/browser, or device) manually and step through the test to see the issue more clearly, usually opening up the developer's tool console and watching the network calls and console (within Chrome) to usually find the underlying issue.""The insights section provides a great overall state of the automation suite and can identify trends relatively quickly. If we see a dip in our passing rate over time, we can look at what changed when the test started failing to find the root cause rather than doing a quick fix to find that the test fails a short time later.""Live device testing. As we all know, It's really hard and challenging to find/purchase many real devices to test because it will be costly and not all the team can be able to purchase all of the devices out there. We used to have a lot of real devices under our labs. However, it is really time-consuming to maintain those devices and make sure they are up to date with the testing requirements.""So far, the stability has proven to be quite good."

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"The most valuable aspects of the solution are the font, size, and interface."

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Cons
"Performance on the web UI part, especially with some of the more comprehensive Fiori features, like the complex tables that are being used, could be improved. In those cases we have noticed a lot of execution-time increase with regards to the Certify solution.""An area that I would like to see improved is how the permissions are applied. If you're applying permissions groups to a user, one of the options is to delete the group entirely and lose the entire permission group, rather than just deleting the permission from the user, which seems a little silly. In my opinion, that whole module of permissions is very confusing and lends itself to common errors.""Pricing is a bit high and we would like to have the availability of a trail environment for beginners and training would be great to have and easier to expand and use by more and more consultants.""Better automation capability would be helpful.""With the codeless process automation across packaged applications, once in a while, if we get a weird application that's not widely used, it gets a little stickier. First, the software has to learn the fields, so you have to identify all the fields. Once you do that, as long as there isn’t any non-standard code in the application, then it works fine. But there's that one step that you have to do, a step you don't have to do with SAP and Salesforce, for example.""When it comes to mobile testing, we have a small bottleneck there. You have to buy third-party separate licenses if you want to test on a mobile. Business wise we see room for improvement there, although it's that really critical for us.""Worksoft Certify needs a bit of improvement for its web-based processes. It can be difficult because you need to recall the maps, then you still have to add-on for your browser. When you are using the browser-based testing, you cannot even move your mouse or do anything on your system when you are using the web-based testing. Therefore, it needs a bit of improvement on that side. While it does work, it needs improvement. From the SAP side, there is nothing better than Worksoft Certify. However, from the web-based, we are moving towards Fiori. SAP will soon be totally web-based. For Fiori, they need to be great with SAP testing. Thus, Worksoft has to improve the web-based testing part for Certify.""We would like this to be able to be used outside of SAP applications, as it would be good for other types of products."

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"If I had to speak of an area that could be improved it would probably have to be the speed of interaction with the devices. There is at times a considerable amount of lag while using some of the virtual and at times even physical device farm""We have found that during automated testing this can be very slow. This causes inconsistencies with the tests. It's very difficult to rely on a service when you can't be sure if a test will pass or fail the next time it runs. This means building in a lot of sync time into the tests which in turn slows them down. If this speed could be improved then the service would be much better.""The only drawback is the speed, it will be good if we have a server in Asia too. It will be great if we can improve speed while initialization and execution.""They should provide a JIRA integration plugin so that we can easily log issues.""Overall, I think Sauce Labs provides us with a valuable tool and resource. As far as what could be improved, I would say the overall test execution time. Some of the calls take a bit longer than I expect, for example in web browser tests; while the execution time isn't obnoxious, it could be improved so that overall tests/test suites finish faster.""The one issue I have is the 14-day trial that a new user gets for free. I understand the concept of the trial period; however, I think this could be revamped to a free 30-minute run time every few months or after a significant update once the trial period has ended.""As a web product QA team, we sometimes need to spot check some new child site on multiple browsers and OS(es). It was a little time consuming for us since we need to click on each of the browser/OS combinations and start a new session to test. Every sprint, with new features and child pages being added, we mostly need to do the same steps over and over again.""Another feature that could still be improved on is more error clarity. Sometimes when running automated scripts the test will fail on the device side instead of the script and errors only show a 500 try again message instead of a detailed script that could of a been a timeout error from the code."

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"The charts need to be more detailed and customizable."

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Pricing and Cost Advice
"The initial investment is probably a little high. It was a little hard for me to sell, but it was a one-shot deal and that's why it's so high. All we are doing now is paying annual maintenance, which we don't have to do if we don't want upgrades, but we do.""Purchasing and licensing are okay. Go for the perpetual licenses. In that way, you own a license, then you can purchase maintenance and support on top of that, so you don't have to pay every year for it. Even if you don't want it a contract with Worksoft Certify in the future, you will have your own license of it. Then, if your usage is not that much, you can have one or two perpetual licenses. However, if you want to run your processes, you will need more licenses, e.g., using the run-only licenses. They are really cheap compared to the full licensing.""I can only judge based on the situation that we had around six years ago when we did the tool evaluation. Worksoft was not the cheapest, but it provided the value. For 25 concurrent licenses, we paid more than €400,000, so it was not cheap. In the end, if you see how much time you are saving and compare it with others, its price is okay. We had also compared its cost with the licensing costs for HP and Tricentis, and they were at another level. Now, as we have already booked the licenses, we only have to pay an annual maintenance fee, which is 70%, and that is okay."

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Questions from the Community
Top Answer: The most valuable feature is the ability to automate quickly and to maintain and update scripts.
Top Answer: I haven't a bad opinion about the prices, however, when you pay a license is for a month or a year but in my experience… more »
Top Answer: We would like this to be able to be used outside of SAP applications, as it would be good for other types of products.
Top Answer: So far, the stability has proven to be quite good.
Top Answer: The testing process is difficult. I need to prove the complete competency of the tool, and I am finding that… more »
Top Answer: I am part of the QA team. I am implementing this solution. Right now, we are also trying to implement this solution in… more »
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Overview
Worksoft is a leading global provider of automation software for high-velocity business process testing and discovery. Enterprises worldwide use Worksoft intelligent automation to innovate faster, lower technology risk, reduce costs, improve quality, and deeply understand their real end-to-end business processes. Global 5000 companies across all industries choose Worksoft for high speed process discovery and functional testing of digital, web, cloud, mobile, big data, and dozens of enterprise applications, including SAP, Oracle, and Salesforce.com.

Sauce Labs provides the world's largest secure and highly scalable automation cloud for testing desktop, mobile web, native, and hybrid applications. Sauce Labs helps companies accelerate software development cycles, improve application quality, and deploy with confidence across 450+ browser/OS/device/platform combinations.

Telerik Test Studio is an innovative and easy-to-use automated web, WPF and load testing solution. Test Studio tests support essential technologies like ASP.NET AJAX, Silverlight, PHP and MVC. Test Studio functional testing is a comprehensive yet cost-effective automated testing suite. Users can complete tasks quickly and easily with the product's point-and-click interface, which is augmented by Telerik-exclusive features like a visual storyboard and 3D element selection. Test Studio also offers script-less test automation for Silverlight applications. Test Studio load tests allow users to capture quickly capture, multiply and replay complex web traffic. Record HTTP traffic from desktop browsers, mobile devices and web services, and replay traffic with hundreds or thousands of virtual users spread across multiple machines. Fine-tune your load scenario with data binding, user authentication, and dynamic targets. Test Studio Mobile is an intuitive and easy to use test automation solution for Mobile application testing. Create tests once and test across multiple devices and OS's. The point and click functionality allows users to capture quickly and replay complex mobile testing functionality. There is no need to write a single line of code. Test against any number of real devices as you wish or through an emulator by connecting through Wifi. Test Studio for APIs helps customers verify the integrity and reliability of their APIs in an easy way and incorporate their API testing effort in their continuous testing and delivery process. Test Studio for APIs is used to determine whether APIs return the correct response for a broad range of commonly accepted requests, react properly to edge cases such as failures and unexpected inputs, as well as deliver the responses in an acceptable amount of time.
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Sample Customers
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Fox, Chicco, BNP Paribas, eBay, Coca Cola, AT&T
Top Industries
REVIEWERS
Manufacturing Company28%
Consumer Goods Company13%
Energy/Utilities Company13%
Logistics Company8%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider13%
Financial Services Firm9%
Manufacturing Company7%
REVIEWERS
Healthcare Company14%
Media Company12%
Marketing Services Firm9%
Computer Software Company7%
VISITORS READING REVIEWS
Computer Software Company35%
Comms Service Provider12%
Financial Services Firm8%
Media Company6%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider18%
Energy/Utilities Company9%
Government5%
Company Size
REVIEWERS
Small Business6%
Midsize Enterprise9%
Large Enterprise85%
VISITORS READING REVIEWS
Small Business15%
Midsize Enterprise15%
Large Enterprise70%
REVIEWERS
Small Business27%
Midsize Enterprise21%
Large Enterprise52%
VISITORS READING REVIEWS
Small Business13%
Midsize Enterprise58%
Large Enterprise29%
No Data Available
Find out what your peers are saying about Tricentis, Micro Focus, SmartBear and others in Test Automation Tools. Updated: June 2021.
522,281 professionals have used our research since 2012.

Sauce Labs is ranked 7th in Test Automation Tools with 10 reviews while Telerik Test Studio is ranked 20th in Test Automation Tools with 1 review. Sauce Labs is rated 8.4, while Telerik Test Studio is rated 8.0. The top reviewer of Sauce Labs writes "Helps us in reducing the number of manual testing". On the other hand, the top reviewer of Telerik Test Studio writes "A straightforward initial setup, easy to scale and a good user interface". Sauce Labs is most compared with BrowserStack, Perfecto, CrossBrowserTesting, HeadSpin and Tricentis Tosca, whereas Telerik Test Studio is most compared with Selenium HQ, SmartBear TestComplete, Katalon Studio, Ranorex Studio and Tricentis Tosca.

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