Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
It is a good choice for deployment that performs very well.
It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer.
There is a faster time to rollout. If we get a new PC, it can be ready for productivity right away.
With the SCCM inventory, we found a lot of rogue applications. We were able to identify them, find out who was running them, and either put them on our application list or remove them.
It gives us the ability to set up schedules, according to what our security requirements are, to automate the patching of our servers and desktops.
What's valuable is the basic management of the systems, being able to control who can access the systems.
You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything.
With the right administrator, application deployment can do wonders.
Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS.
The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs.
Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product.
One of the valuable features is rapid dashboards.
Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content.
The setup was complex and I faced a lot of problems initially because I was new to the solution.
Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it.
Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers.
Troubleshooting in general needs improvement. There's just a ton of logs to go through, and so finding the error log that corresponds with that you're doing can sometimes be difficult.
There is a reboot issue with the patching. Sometimes, if patching runs into any issue whatsoever, it doesn't reboot but it doesn't tell you it errored out. It just sits there and we don't find out until the next day whether it patched or not. That was a big issue for us. We're working through that. They added some stuff in there now where you can actually tell reboot is pending. But we still need some kind of notification that if something fails or is pending, we know. We shouldn't have to go in and look. They don't have anything for that right now.
Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it.
There's no way to say, "I want this maintenance window to be on the second Tuesday of the month." It's strict. This window is this and that's it. You can't fluctuate.
As far as load balancing across, they don't have that support yet, so that you can actually build multiple primaries and have it load balance across. They don't have any of that functionality yet. That would be a nice feature, to scale that way.
They should improve their support process and add chat.
ScienceLogic should provide detailed documents to customer as the current documents are not sufficient.
They should add CLI command modes and scripts for high performance.
One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks.
They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers.
Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus.
I would like to see out-of-the-box standard dashboards for common services.
Pricing and Cost Advice
SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free.
Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing.
Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it.
Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works.
It comes with the OS built in, so no need to purchase an OS license or DB license.
Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor.
Decide what you want to monitor and only monitor those items. Absorb other elements as you grow.
Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device.
out of 32 in Server Monitoring
out of 32 in Server Monitoring
Compared 36% of the time.
Compared 14% of the time.
Compared 8% of the time.
Compared 8% of the time.
Compared 7% of the time.
Compared 7% of the time.
Also Known As
|System Center Configuration Manager|
|With System Center Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.|
ScienceLogic is the global leader in hybrid IT monitoring for the network of everything. Over 25,000 global service providers, enterprises, and government organizations rely on ScienceLogic to significantly enhance IT efficiency, optimize operations, and ensure business continuity. ScienceLogic is the first monitoring solution to provide a comprehensive view of all IT components through a single pane of glass, whether they reside in a public cloud environment or on-premises. With over 1,500 dynamic management apps and custom dashboarding capabilities, we deliver the scale, resiliency, and automation needed to simplify the constantly evolving task of managing IT resources, services, and applications.
Learn more about SCCM
Learn more about ScienceLogic
|Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad||Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell|
Financial Services Firm18%
Comms Service Provider21%
Financial Services Firm12%
Marketing Services Firm8%