SCCM vs. Zenoss Service Dynamics

As of February 2019, SCCM is ranked 5th in Server Monitoring with 8 reviews vs Zenoss Service Dynamics which is ranked 11th in Server Monitoring with 1 review. The top reviewer of SCCM writes "Enables us to set up schedules, according to security needs, to automate server and desktop patching". The top reviewer of Zenoss Service Dynamics writes "​Its Docker Container concept is amazing although threshold parameters should be percentages not raw values​". SCCM is most compared with BigFix, Ansible and Quest KACE Systems Management. Zenoss Service Dynamics is most compared with Zabbix, PRTG Network Monitor and SCOM.
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SCCM Logo
Read 8 SCCM reviews.
29,692 views|19,244 comparisons
Zenoss Service Dynamics Logo
7,573 views|3,901 comparisons
Most Helpful Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It is a good choice for deployment that performs very well.It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer.There is a faster time to rollout. If we get a new PC, it can be ready for productivity right away.With the SCCM inventory, we found a lot of rogue applications. We were able to identify them, find out who was running them, and either put them on our application list or remove them.It gives us the ability to set up schedules, according to what our security requirements are, to automate the patching of our servers and desktops.What's valuable is the basic management of the systems, being able to control who can access the systems.You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything.With the right administrator, application deployment can do wonders.

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Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features.

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Cons
The setup was complex and I faced a lot of problems initially because I was new to the solution.Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it.Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers.Troubleshooting in general needs improvement. There's just a ton of logs to go through, and so finding the error log that corresponds with that you're doing can sometimes be difficult.There is a reboot issue with the patching. Sometimes, if patching runs into any issue whatsoever, it doesn't reboot but it doesn't tell you it errored out. It just sits there and we don't find out until the next day whether it patched or not. That was a big issue for us. We're working through that. They added some stuff in there now where you can actually tell reboot is pending. But we still need some kind of notification that if something fails or is pending, we know. We shouldn't have to go in and look. They don't have anything for that right now.Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it.There's no way to say, "I want this maintenance window to be on the second Tuesday of the month." It's strict. This window is this and that's it. You can't fluctuate.As far as load balancing across, they don't have that support yet, so that you can actually build multiple primaries and have it load balance across. They don't have any of that functionality yet. That would be a nice feature, to scale that way.

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Now it is stable, but they should design threshold parameters in percentage instead of raw values.

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Pricing and Cost Advice
SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free.Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing.Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it.Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works.

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It depends on the customer, what he wants.

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316,473 professionals have used our research since 2012.
Ranking
5th
out of 32 in Server Monitoring
Views
29,692
Comparisons
19,244
Reviews
8
Followers
728
Avg. Rating
8.1
11th
out of 32 in Server Monitoring
Views
7,573
Comparisons
3,901
Reviews
1
Followers
449
Avg. Rating
7.0
Top Comparisons
Compared 36% of the time.
Compared 14% of the time.
Compared 29% of the time.
Compared 7% of the time.
Also Known As
System Center Configuration Manager
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Microsoft
Zenoss
Overview
With System Center Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

Offer
Learn more about SCCM
Learn more about Zenoss Service Dynamics
Sample Customers
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Top Industries
VISITORS READING REVIEWS
Financial Services Firm26%
Comms Service Provider10%
Transportation Company7%
Government7%
No Data Available
Find out what your peers are saying about Nagios, Zabbix, CA Technologies and others in Server Monitoring. Updated: February 2019.
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