Compare SCCM vs. Zenoss Service Dynamics

SCCM is ranked 2nd in Server Monitoring with 13 reviews while Zenoss Service Dynamics is ranked 9th in Server Monitoring with 2 reviews. SCCM is rated 8.2, while Zenoss Service Dynamics is rated 9.0. The top reviewer of SCCM writes "Enables us to set up schedules, according to security needs, to automate server and desktop patching". On the other hand, the top reviewer of Zenoss Service Dynamics writes "Custom built integration feature enables you to see the especially critical items". SCCM is most compared with BigFix, Ansible and Quest KACE Systems Management, whereas Zenoss Service Dynamics is most compared with Zabbix, Splunk and PRTG Network Monitor. See our SCCM vs. Zenoss Service Dynamics report.
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Most Helpful Review
Find out what your peers are saying about SCCM vs. Zenoss Service Dynamics and other solutions. Updated: November 2019.
384,147 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network.It is easy to implement but requires good planning.It is reliable when it comes to monitoring.The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value.You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product.It is the foundation for our monitoring solution.Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function.It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment.

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The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching.This solution has made life easy with respect to patching, compliance, and OSD.This has made the management of our environment easier.This solution helps us by automating the patching of our system.The most valuable feature is the graphical-based reports of software updates that have been successful, the ones that have failed, and a summary of where the failures are what security breaches may occur.It is a good choice for deployment that performs very well.It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer.There is a faster time to rollout. If we get a new PC, it can be ready for productivity right away.

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The most valuable feature is the flexible discovery mechanism.The custom built integration is one of the most valuable features because you can see all the especially critical items.

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Cons
There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want.Reporting capability can be improved especially when it comes to availability.​We want to see more investment in the UI and the dashboard.How we can get more native information from CA's solutions.They need to continue to advance the filter capabilities, and provide more input fields.I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts.It is a little complex to use versus other softwares.The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes.

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The cost of the product can be improved.This solution needs to be supported on all Operating systems.Not everything is readily available, and there are a lot of commands that are only executable via PowerShell.This solution should be simpler, and more consistent across modules/sections.I would like to see an agentless version of the solution.The setup was complex and I faced a lot of problems initially because I was new to the solution.Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it.Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers.

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The inclusion of a feature to show a graphical view of the network would be a helpful improvement.There was a problem with Zenoss and storage monitoring.

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Pricing and Cost Advice
Information Not Available
The licensing is good because they have various options, depending on what you are looking for.SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free.Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing.Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it.Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works.

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Top Comparisons
Compared 28% of the time.
Compared 22% of the time.
Compared 29% of the time.
Compared 10% of the time.
Also Known As
CA Nimsoft Monitor, CA UIM, DX Infrastructure ManagerSystem Center Configuration Manager
Learn
CA (A Broadcom Company)
Microsoft
Zenoss
Overview

CA UIM provides a single, unified platform that allows you to monitor your entire IT environment, both inside and outside the data center. It offers the ease-of-use and simplicity associated with point IT monitoring tools, featuring a unique powerful architecture with a lightweight footprint. At the same time, it delivers enterprise scalability and multi-tenancy that power some of the most complex infrastructures.

With System Center Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

Offer
Learn more about CA UIM (DX Infrastructure Manager)
Learn more about SCCM
Learn more about Zenoss Service Dynamics
Sample Customers
CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, SecurexBank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Top Industries
REVIEWERS
Financial Services Firm25%
Healthcare Company15%
Insurance Company13%
Comms Service Provider10%
VISITORS READING REVIEWS
Comms Service Provider34%
Software R&D Company19%
Financial Services Firm10%
Healthcare Company8%
VISITORS READING REVIEWS
Software R&D Company29%
Comms Service Provider11%
Government8%
Media Company5%
VISITORS READING REVIEWS
Software R&D Company25%
Comms Service Provider22%
Individual & Family Service11%
Media Company9%
Find out what your peers are saying about SCCM vs. Zenoss Service Dynamics and other solutions. Updated: November 2019.
384,147 professionals have used our research since 2012.
We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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