SCCM vs. Zenoss Service Dynamics

SCCM is ranked 4th in Server Monitoring with 6 reviews vs Zenoss Service Dynamics which is ranked 10th in Server Monitoring with 1 review. The top reviewer of SCCM writes "Enables us to set up schedules, according to security needs, to automate server and desktop patching". The top reviewer of Zenoss Service Dynamics writes "​Its Docker Container concept is amazing although threshold parameters should be percentages not raw values​". SCCM is most compared with IBM BigFix, Tanium and Ansible. Zenoss Service Dynamics is most compared with Zabbix, Nagios XI and PRTG.
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Quotes From Members Comparing SCCM vs. Zenoss Service Dynamics

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer.With the SCCM inventory, we found a lot of rogue applications. We were able to identify them, find out who was running them, and either put them on our application list or remove them.It gives us the ability to set up schedules, according to what our security requirements are, to automate the patching of our servers and desktops.What's valuable is the basic management of the systems, being able to control who can access the systems.You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything.With the right administrator, application deployment can do wonders.Automation of operating system, application, and update deployments massively reduces IT operations effort.There have to be made some improvement in WSUS and control in other non-Microsoft products updates.

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Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features.

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Cons
Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it.Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers.There is a reboot issue with the patching. Sometimes, if patching runs into any issue whatsoever, it doesn't reboot but it doesn't tell you it errored out. It just sits there and we don't find out until the next day whether it patched or not. That was a big issue for us. We're working through that. They added some stuff in there now where you can actually tell reboot is pending. But we still need some kind of notification that if something fails or is pending, we know. We shouldn't have to go in and look. They don't have anything for that right now.Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it.There's no way to say, "I want this maintenance window to be on the second Tuesday of the month." It's strict. This window is this and that's it. You can't fluctuate.As far as load balancing across, they don't have that support yet, so that you can actually build multiple primaries and have it load balance across. They don't have any of that functionality yet. That would be a nice feature, to scale that way.The main thing is that SCCM has to become an appliance instead of a server. When I say appliance, it has to come preconfigured so that it is drop-shipped into the enterprise and then you activate the feature sets that you want. It should pull down all the latest binaries. Once that is all there, it should have a discovery tool which goes out and discovers the assets within an enterprise. If the server, workstation, and applications are all coming from the same vendor, why not have the vendor do this work for us and automate it as much as it possibly can?It would be of benefit if Configuration Manager could be connected/integrated with multiple Microsoft Intune subscriptions rather than just one (the current limit).

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Now it is stable, but they should design threshold parameters in percentage instead of raw values.

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Pricing and Cost Advice
SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free.Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it.Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works.

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It depends on the customer, what he wants.

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Ranking
RANKING
Views
24,180
Comparisons
17,129
Reviews
6
Followers
655
Avg. Rating
8.2
Views
6,974
Comparisons
4,312
Reviews
1
Followers
459
Avg. Rating
7.0
Top Comparisons
Top Comparisons
Compared 30% of the time.
Compared 12% of the time.
Compared 11% of the time.
See more SCCM competitors »
Compared 20% of the time.
Compared 15% of the time.
Compared 7% of the time.
See more Zenoss Service Dynamics competitors »
Also Known As
Also Known AsSystem Center Configuration Manager
Website/Video
Website/VideoMicrosoft
Zenoss
Overview
OverviewWith System Center Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

OFFER
Learn more about SCCM
Learn more about Zenoss Service Dynamics
Sample Customers
Sample CustomersBank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Top Industries
Top Industries
VISITORS READING REVIEWS
Financial Services Firm
19%
Retailer
10%
Manufacturing Company
8%
Government
6%
VISITORS READING REVIEWS
Comms Service Provider
27%
Software R&D Company
10%
Individual & Family Service
8%
Financial Services Firm
8%
Company Size
Company Size
REVIEWERS
Small Business
25%
Midsize Enterprise
38%
Large Enterprise
38%
VISITORS READING REVIEWS
Small Business
11%
Midsize Enterprise
16%
Large Enterprise
73%
No Data Available
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