ScienceLogic vs. SolarWinds NPM

As of June 2019, ScienceLogic is ranked 12th in Network Monitoring Software with 6 reviews vs SolarWinds NPM which is ranked 3rd in Network Monitoring Software with 14 reviews. The top reviewer of ScienceLogic writes "The customer service is unparalleled. We always get the help we need, when we need it". The top reviewer of SolarWinds NPM writes "It's nice that out of the box it includes customizable dashboards, alerting, reporting, and Active Directory integration. ​". ScienceLogic is most compared with SolarWinds NPM, Dynatrace and Moogsoft. SolarWinds NPM is most compared with PRTG Network Monitor, Zabbix and Nagios XI. See our ScienceLogic vs. SolarWinds NPM report.
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Most Helpful Review
MohammedAlkhabbat
Find out what your peers are saying about ScienceLogic vs. SolarWinds NPM and other solutions. Updated: May 2019.
346,318 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable feature is the ability to span multiple technologies and multiple vendors.It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything.We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going.The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business.It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time.It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up.We use the remote probes a lot for our branch offices. Instead of deploying the full instance of PRTG, we'll put a remote probe out there. This simplifies the whole deployment for us.There is a simplicity to setting up the extra sensors. It's really easy for us to build infrastructure and start monitoring very quickly.

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Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS.The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs.Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product.Power packs.One of the valuable features is rapid dashboards.Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content.

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This has helped us to monitor the availability of our routers, switches, servers, and virtual environments.The set up was very easy. We didn't have any problems with the setup. The deployment took less than an hour.We can proactively fix historical issues, so we won't face those problems in future.You can monitor performance counters effortlessly.One of the best features is the reports feature.It gives us a map of the network setup and one console to see the entire network.I believe the ease of setup and use, including everything, from the initial installation to the discovery of devices is the most valuable.

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Cons
The dashboarding definitely needs improvement.With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied.The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back.The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it.While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly.Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of.We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us.The thing that we do struggle with a bit is in the historic data. If I want look over 30 days, because it averages out onto one graph, you can't zoom in and drill down information.

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They should improve their support process and add chat.ScienceLogic should provide detailed documents to customer as the current documents are not sufficient.They should add CLI command modes​ and scripts for high performance.One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks.They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers.Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus.I would like to see out-of-the-box standard dashboards for common services.

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Application Performance Monitoring should be included in this solution.The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable.It is not that stable. As a Windows software, I have seen issues with SolarWinds. The performance is slow.It would be nice if SolarWinds could have a polling engine on the site that would collect the reporting and then manage everything itself.Consolidation of platforms would provide a smoother experience.A feature I would ask for is for them to have this solution available for Linux systems instead of Windows.The SolarWinds notification and alerting configuration could be simplified as it would be easier to find if it was within the NPM web application instead of in a separate client application.

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Pricing and Cost Advice
We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization.We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost.Cost was a factor when selecting this solution, but it just did everything we wanted it to do.Our licensing costs are 10,000 euros over three years.We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner.While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year.It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible.If you are not too sure about it, try the free version. Then, if you like it, you can go to the paid version and roll it out.

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It comes with the OS built in, so no need to purchase an OS license or DB license.Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor.Decide what you want to monitor and only monitor those items. Absorb other elements as you grow.Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device.

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We have a perpetual license for this solution, and my impression is that this solution is cheap.The pricing is very expensive for SolarWinds. That's a huge disadvantage for it.The pricing needs to be improved. It is too high. One full engine costs around $10 000, which is why we don't have high availability right now.You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work.I believe the original setup cost was around $3500 with an annual cost of around $1200-$1500 to renew the support license. This would bring the average day-to-day cost of around $5-$6 over three years.

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Also Known As
PRTGSolarwinds Network Performance Monitor
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Paessler AG
ScienceLogic
SolarWinds
Overview
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

ScienceLogic is the global leader in hybrid IT monitoring for the network of everything. Over 25,000 global service providers, enterprises, and government organizations rely on ScienceLogic to significantly enhance IT efficiency, optimize operations, and ensure business continuity. ScienceLogic is the first monitoring solution to provide a comprehensive view of all IT components through a single pane of glass, whether they reside in a public cloud environment or on-premises. With over 1,500 dynamic management apps and custom dashboarding capabilities, we deliver the scale, resiliency, and automation needed to simplify the constantly evolving task of managing IT resources, services, and applications.

Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

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Sample Customers
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust BankKellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Top Industries
REVIEWERS
Financial Services Firm13%
Comms Service Provider13%
Construction Company9%
Paper And Forest Products4%
VISITORS READING REVIEWS
Financial Services Firm14%
Pharma/Biotech Company9%
Comms Service Provider9%
Energy/Utilities Company8%
VISITORS READING REVIEWS
Comms Service Provider26%
Financial Services Firm17%
Retailer15%
Marketing Services Firm9%
REVIEWERS
Healthcare Company18%
Comms Service Provider12%
Government8%
Financial Services Firm8%
VISITORS READING REVIEWS
Financial Services Firm19%
Comms Service Provider15%
Healthcare Company12%
Manufacturing Company11%
Find out what your peers are saying about ScienceLogic vs. SolarWinds NPM and other solutions. Updated: May 2019.
346,318 professionals have used our research since 2012.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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