Pieter Van BlommesteinManager, Principle Systems Engineer and team lead at BCX
Ravi KhanchandaniFounder Director at Techsa Services Pvt Ltd
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"It takes a lot of the headache out of managing your data centers and software in other places."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"This is a product that does more generally than any of the competing solutions."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions."
"There are many valuable features, including the network configuration manager, and the network performance manager."
"One of the most valuable features are the reports. They're pretty good. Also, the ease of installation and customization for the client is another feature that we value. SolarWinds has a lot of features but these are the ones I like the most. We also like that the KPIs have the ability to be preset."
"The more valuable feature of this solution is the Exchange feature."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds."
"This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure."
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"I would like to see better support for monitoring Unix-based systems."
"On-prem network monitoring is something that could be improved drastically."
"The console feature is very poor, and it would be very good for us if this were improved."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"All of the areas of reporting are very bad and need to be improved."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"Of course, price is always an issue with Microsoft and could be improved."
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"The setup was complex. We had local support to assist us."
"They should incorporate more artificial intelligence. There should also be more predictive features."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
"It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc."
"When you implement SolarWinds on a larger scale my customers complain about the speed."
"This product has no real downside unless they fail to continue development of its capabilities."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"Our licensing fees are approximately $30 per user, per month."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"It is more expensive than the competition."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"We have an enterprise agreement that includes this product as part of it."
"The pricing is good, and it's part of their system center suite."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."
"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."
"I like the pricing for this SolarWinds product."
"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.
SCOM is ranked 1st in Event Monitoring with 17 reviews while SolarWinds Server and Application Monitor is ranked 6th in Server Monitoring with 12 reviews. SCOM is rated 7.6, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of SCOM writes "Best all-around, multi-features single interface, cross-platform monitoring solution for complex environment groupings". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "A Performance Monitor, Control Virtual Environments, and helps you build your CMDB". SCOM is most compared with Zabbix, Dynatrace, Nagios XI, PRTG Network Monitor and New Relic APM, whereas SolarWinds Server and Application Monitor is most compared with Dynatrace, Azure Monitor, AppDynamics, BMC TrueSight Operations Management and Nagios XI.
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