SCOM vs. Zenoss Service Dynamics

As of February 2019, SCOM is ranked 3rd in Event Monitoring with 3 reviews vs Zenoss Service Dynamics which is ranked 9th in Event Monitoring with 1 review. The top reviewer of SCOM writes "It’s complex and powerful giving the ability to monitor websites better". The top reviewer of Zenoss Service Dynamics writes "​Its Docker Container concept is amazing although threshold parameters should be percentages not raw values​". SCOM is most compared with Zabbix, PRTG Network Monitor and Nagios XI. Zenoss Service Dynamics is most compared with Zabbix, PRTG Network Monitor and SCOM.
Cancel
You must select at least 2 products to compare!
Centreon Logo
13,681 views|8,880 comparisons
SCOM Logo
Read 3 SCOM reviews.
37,038 views|15,229 comparisons
Zenoss Service Dynamics Logo
7,573 views|3,901 comparisons
Most Helpful Review
Use Zenoss Service Dynamics? Share your opinion.
Find out what your peers are saying about CA Technologies, Microsoft, ScienceLogic and others in Event Monitoring. Updated: February 2019.
316,051 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system.We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention.What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative.I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring.The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow.What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other.I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly.E-mail alert notifications are valuable.

Read more »

It can send messages to our ticketing system.It has good graphs of what is going on within the operating system.​We are able to do problem determination on runaway processes.It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not.The product has helped our organization with in-depth monitoring.

Read more »

Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features.

Read more »

Cons
I would like to see a better UI, one which is more responsive.The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution.Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views.The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout.Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on.There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking.This solution lacks service monitoring in the cloud.It is necessary to improve service monitoring of database services in the free version.

Read more »

​I would like to better be able to monitor Oracle processes.​Non Windows monitoring is fairly weak. Network device monitoring is not reliable.It could use some system enhancements, such as better dashboards.

Read more »

Now it is stable, but they should design threshold parameters in percentage instead of raw values.

Read more »

Pricing and Cost Advice
The solution is very effective, despite the low price.Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements.I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts.The pricing is acceptable.They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this.For more complex tasks, we use prepaid support days and ask Centreon to come onsite.Centreon is an open source product. Thus, there is no need for licensing.It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them.

Read more »

The pricing and licensing are fair.

Read more »

It depends on the customer, what he wants.

Read more »

report
Use our free recommendation engine to learn which Event Monitoring solutions are best for your needs.
316,051 professionals have used our research since 2012.
Top Comparisons
Compared 35% of the time.
Compared 26% of the time.
Compared 12% of the time.
Compared 15% of the time.
Compared 12% of the time.
Compared 10% of the time.
Compared 29% of the time.
Compared 7% of the time.
Also Known As
System Center Operations Manager, SCOM 2012
Learn
Centreon
Microsoft
Zenoss
Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance. System Center Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

Offer
Learn more about Centreon
Learn more about SCOM
Learn more about Zenoss Service Dynamics
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.Dialog Telekom2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about CA Technologies, Microsoft, ScienceLogic and others in Event Monitoring. Updated: February 2019.
316,051 professionals have used our research since 2012.
We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Sign Up with Email