We performed a comparison between SCSM and Sendbird Desk based on real PeerSpot user reviews.
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SCSM is ranked 14th in Help Desk Software with 23 reviews while Sendbird Desk is ranked 46th in Help Desk Software. SCSM is rated 7.0, while Sendbird Desk is rated 0.0. The top reviewer of SCSM writes "Helps us manage IT operations, including incident and service requests, but could be easier to create reports". On the other hand, SCSM is most compared with ServiceNow, ManageEngine ServiceDesk Plus, JIRA Service Management, BMC Helix ITSM and BeyondTrust Remote Support, whereas Sendbird Desk is most compared with .
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