We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Licensing can be complex and confusing."
"The price should be lower."
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SCSM is ranked 7th in Help Desk Software with 11 reviews while Sendbird Desk is ranked 47th in Help Desk Software. SCSM is rated 6.6, while Sendbird Desk is rated 0.0. The top reviewer of SCSM writes "Good flexibility and integration abilities but the interface needs improvement ". On the other hand, SCSM is most compared with ServiceNow, JIRA Service Management, ManageEngine ServiceDesk Plus, BeyondTrust Remote Support and Device42, whereas Sendbird Desk is most compared with Zendesk Support.
See our list of best Help Desk Software vendors.
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