SCSM vs Spiceworks

SCSM is ranked 21st in Help Desk Software vs Spiceworks which is ranked 5th in Help Desk Software with 5 reviews. The top reviewer of Spiceworks writes "The stability of the program is remarkably good, but it gets bogged down in an enterprise environment with over 2000 endpoints". SCSM is most compared with ServiceNow, ManageEngine ServiceDesk Plus and JIRA Service Desk. Spiceworks is most compared with Zabbix, Nagios XI and ManageEngine ServiceDesk Plus.
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Most Helpful Review
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Quotes From Members Comparing SCSM vs Spiceworks

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Ranking
RANKING
Views
5,567
Comparisons
3,393
Reviews
0
Followers
423
Avg. Rating
N/A
Views
11,625
Comparisons
4,775
Reviews
5
Followers
590
Avg. Rating
8.4
Top Comparisons
Top Comparisons
Compared 27% of the time.
Compared 13% of the time.
See more SCSM competitors »
Compared 30% of the time.
Compared 14% of the time.
See more Spiceworks competitors »
Also Known As
Also Known AsSystem Center Service Manager
Website/Video
Website/VideoMicrosoft
Spiceworks
Overview
OverviewSystem Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework (MOF) and in the Information Technology Infrastructure Library (ITIL). SCSM has integrated ITIL compliant fulfillment of service requests. Service requests are submitted by the end user in order to obtain information, access to a new application or the most common of all, password reset.From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
OFFER
Learn more about SCSM
Learn more about Spiceworks
Sample Customers
Sample CustomersFibabanka, UMC Health SystemBroward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Top Industries
Top Industries
VISITORS READING REVIEWS
Transportation Company
22%
Non Tech Company
13%
Manufacturing Company
10%
Financial Services Firm
9%
REVIEWERS
Manufacturing Company
13%
K 12 Educational Company Or School
9%
Retailer
9%
Construction Company
9%
VISITORS READING REVIEWS
Manufacturing Company
10%
Comms Service Provider
9%
Security Firm
9%
University
7%
Company Size
Company Size
No Data Available
REVIEWERS
Small Business
49%
Midsize Enterprise
31%
Large Enterprise
20%
VISITORS READING REVIEWS
Small Business
32%
Midsize Enterprise
37%
Large Enterprise
30%
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