We performed a comparison between SCSM and UserVoice based on real PeerSpot user reviews.
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SCSM is ranked 11th in IT Service Management (ITSM) with 9 reviews while UserVoice is ranked 18th in Customer Feedback Management. SCSM is rated 7.2, while UserVoice is rated 8.6. The top reviewer of SCSM writes "Good technical support and integration capabilities but it needs to be easier to create custom reports". On the other hand, SCSM is most compared with ServiceNow, ManageEngine ServiceDesk Plus, JIRA Service Management, BMC Helix ITSM and BeyondTrust Remote Support, whereas UserVoice is most compared with .
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