SCSM vs. Vision Helpdesk

SCSM is ranked 19th in Help Desk Software vs Vision Helpdesk which is ranked 29th in Help Desk Software. SCSM is most compared with ServiceNow, ManageEngine ServiceDesk Plus and JIRA Service Desk. Vision Helpdesk is most compared with Symphony SUMMIT IT Management Suite, JIRA Service Desk and ServiceNow.
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Ranking
RANKING
Views
5,921
Comparisons
3,108
Reviews
0
Followers
292
Avg. Rating
N/A
Views
889
Comparisons
209
Reviews
0
Followers
214
Avg. Rating
N/A
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Top Comparisons
Top Comparisons
Compared 29% of the time.
Compared 13% of the time.
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Compared 14% of the time.
Compared 11% of the time.
See more Vision Helpdesk competitors »
Also Known As
Also Known AsSystem Center Service Manager
Website/Video
Website/VideoMicrosoft
Vision Helpdesk
Overview
OverviewSystem Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework (MOF) and in the Information Technology Infrastructure Library (ITIL). SCSM has integrated ITIL compliant fulfillment of service requests. Service requests are submitted by the end user in order to obtain information, access to a new application or the most common of all, password reset.Vision Helpdesk is the only web based Help Desk Software that allows to manage support for multiple companies at one place with single staff portal for all companies and each company having its own client portal. ALL IN ONE customer support help desk software that allows you to manage various channels like E-mail, Web portal, Twitter, Facebook, Phone and Chat everything under single roof.
OFFER
Learn more about SCSM
Learn more about Vision Helpdesk
Sample Customers
Sample CustomersFibabanka, UMC Health SystemRiva Tech, StratospherIQ Data Systems, Suprag AG, Thomas Cook, TNM Software, Transition Systems Asia, Uptime Solutions, Volodi, Zakupka, Zen3, Zygote Complete Property Management, Rovia, NAS Insurance Services
Top Industries
Top Industries
VISITORS READING REVIEWS
Transportation Company
22%
Non Tech Company
13%
Manufacturing Company
10%
Financial Services Firm
9%
No Data Available
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295,587 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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