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SDL Tridion DX vs Sitecore Customer Engagement Platform comparison

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Buyer's Guide
Web Content Management
March 2024
Executive Summary

We performed a comparison between SDL Tridion DX and Sitecore Customer Engagement Platform based on real PeerSpot user reviews.

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To learn more, read our detailed Web Content Management Report (Updated: March 2024).
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768,578 professionals have used our research since 2012.
Ranking
10th
out of 48 in Web Content Management
Views
502
Comparisons
482
Reviews
0
Average Words per Review
0
Rating
N/A
13th
out of 66 in Customer Experience Management
Views
133
Comparisons
99
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Web Content Management
March 2024
Download Free Report
Find out what your peers are saying about Microsoft, Wordpress, Adobe and others in Web Content Management. Updated: March 2024.
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768,578 professionals have used our research since 2012.
Comparisons
Also Known As
Tridion
Customer Engagement Platform
Learn More
SDL
Sitecore
Overview

Combining the best of Web Content Management (WCM) and Structured Content Management (CCMS) with translation technology, SDL Tridion DX uniquely integrates SDL Tridion Sites, rebranded from SDL Web and, SDL Tridion Docs, rebranded from SDL Knowledge Center, to define digital experiences on a global scale.

SDL Tridion DX enables content publishing for all audiences no matter what location, language or touchpoint, supported by artificial intelligence and machine learning. Both marketing and in-depth product content can be created, managed and delivered to eliminate the disconnects that characterize digital experiences today, to build brand equity across the entire customer journey.

Sitecore Customer Engagement Platform delivers all of the capabilities that allow a digital conversation between a prospect and company to flow: It remembers the previous interaction and continues where the conversation left off, It "speaks" in the context of the prospect's needs vs. the needs of the marketing department, It anticipates needs and is ready to help customers take the next step and It asks questions of the prospect, to learn more. Furthermore, the Sitecore Customer Engagement Platform spans all digital channels - web, email, ecommerce, social and mobile - to ensure that no conversation thread is dropped.
Sample Customers
Corona Direct, Kaeser Kompressoren
Village Roadshow Limited, Uponor, wagamama, easyJet, Panasonic, Oxfam, Jabra, Graf von Faber-Castell, YouSee
Top Industries
VISITORS READING REVIEWS
Financial Services Firm21%
Computer Software Company21%
Manufacturing Company6%
Healthcare Company6%
No Data Available
Company Size
VISITORS READING REVIEWS
Small Business13%
Midsize Enterprise10%
Large Enterprise78%
No Data Available
Buyer's Guide
Web Content Management
March 2024
Download Free Report
Find out what your peers are saying about Microsoft, Wordpress, Adobe and others in Web Content Management. Updated: March 2024.
DOWNLOAD NOW
768,578 professionals have used our research since 2012.

SDL Tridion DX is ranked 10th in Web Content Management while Sitecore Customer Engagement Platform is ranked 13th in Customer Experience Management. SDL Tridion DX is rated 0.0, while Sitecore Customer Engagement Platform is rated 0.0. On the other hand, SDL Tridion DX is most compared with Adobe Experience Manager, SharePoint, Magnolia CMS, Drupal and WordPress, whereas Sitecore Customer Engagement Platform is most compared with IBM Watson Real-Time Personalization.

We monitor all Web Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.