Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
When orders come in they go into our ERP system directly, so there is integration there.
It's the reliability. And the message tracking is quite good, where we can go in and see if we have an issue.
The solution's capabilities in fulfilling our existing B2B integration requirements are brilliant. Among our multiple customers we connect to SAP systems, JDE, all the various ERPs that you can possibly get, Oracle procurement systems, etc. We haven't come across anything yet — and customers are trying to trip us up — that we can't do.
SEEBURGER Business Integration Suite (BIS) has been good at communicating between two applications, changing formats and using the required protocols... We can have one site communicating in an old FTP or SFTP style, or via file transfer. And with other applications, we could have API or a web service call or some other protocol used to send information.
What would have been a manual process of transmitting data items around between us and third-parties has been automated. SEEBURGER BIS handles the automation and mapping side of the communications. The automation, along with the efficiency around time and cost, has improved our organization. Around 20,000 messages a month have been automated. These typically would be financial/order transactions and confirmations in invoicing that have been automated.
One of the things that SEEBURGER always touts is their ability to do "any to any" formatting... it doesn't matter if you want to take a CSV file or an XML file or a flat file or a PDF file or a structure EDI file; you can transform it from one format to another - any to any or even to the same format - which is a really nice feature.
In our landscape, we have a lot of AS/400s or iSeries and SEEBURGER Business Integration Suite (BIS) has a file service listener that allows data to seamlessly be transferred between the SEEBURGER solution and the AS/400.
We used it pretty heavily in gathering data, which goes to our VPs. They are able to base their next revenue planning based on this metric. So, it has been invaluable.
The ability to connect to many different data sources is one of the key features. The other would then be the different ways in which that data can be visualized.
There might be some improvements they could make to the portal, but they're not anything that stops me from working.
We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient.
There are some aspects at the front, the actual queries that you use, that could be improved. They're all very minor to be honest.
We wanted to use API. We were told that in 6.52 we could use API management. Later on, we found that API management wasn't that completely integrated into the 6.52 solution, and if you wanted to have the whole API suite you might have to go to 6.7, the latest one.
The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take.
The BIS Front End needs a little bit of refreshing, especially when it comes to setting up new trading partners and trading partner agreements or transactions. It can be a bit clumsy to copy and rename and then go in and modify.
On the server side, there are a lot of administration and configuration files that you need to go in and do maintenance on. You have to find them in a certain folder so it's very error-prone and it can be a little time consuming unless it's documented. They could pull some of those individual configuration files into the product itself where there's a better user interface for that.
They made improvements to the email error alerts that go out, for the EDI technical. Those typically go straight out to the partners. Those messages are significantly clearer and easy to read. The same messages in the front end are not nearly as clear. It's supposed to be the same error, but the message that goes out for EDI is really easy for anybody to read and understand, but you have to be really solution-savvy to understand the message in the system itself.
We would like an easier way to get the product to the cloud. Right now, we have the on-premise version, and we would like to find a way to make it easier to migrate it over to the cloud.
I would like more easy-to-implement analytical algorithms. At the moment they include things like forecasts and regressions. They need to add a lot more of these types of things to the product because not everyone is a data scientist.
Pricing and Cost Advice
There is a standard agreement for the messaging every month. But if we make a change request — a change to a mapping or something like that — then there is a fixed price per hour.
We pay per message we use. We spend about £19,000 a year with them.
On an annual basis, our support costs, which are based on the licensing, are about £120,000.
The cost-based model is slightly different now in SEEBURGER Business Integration Suite (BIS). They changed the licensing, based on adapters and other things. In the old style of licensing, the whole suite was one license...
Our licensing model is based on transactions. We have a base service contract which is priced against a volume of transactions and another volume of individual transactions, which are covered by one service agreement. Then, we have development services on top of that. Our annual spend is around £80,000. It's about mid-priced, as there are some cheaper alternatives out there and some more expensive ones. It's neither cheap nor expensive. It's somewhere in the middle.
We have additional ad hoc development costs, but those vary depending on if we're bringing on another third-party into our systems via the EDI integration. So, that's highly variable.
All the new adapters are individually priced, which is good. You don't buy the whole system and then if you don't use it, you don't use it. You only buy the stuff you want...
Sometimes it seems a little pricey, especially when some of the stuff is available through freeware, like SFTP communications... It costs a lot more money to buy this stuff from SEEBURGER but I think it's worth it in the long run.
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out of 26 in Cloud Data Integration
Average Words per Review
out of 113 in Business Intelligence (BI) Tools
Average Words per Review
Compared 24% of the time.
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Also Known As
|Seeburger Business Integration Suite||Spotfire|
The SEEBURGER Business Integration Suite (BIS) is a central platform for all integration activities. It enables you to respond easily, rapidly and innovatively to your digital transformation challenges:
TIBCO Spotfire is your secret weapon. You can create beautiful, interactive visualizations that will help you find the critical insights hiding in your data - fast. Spotfire gives you the tools to quickly and easily examine, organize, analyze and comprehend your data to see connections, patterns, and opportunities.
Learn more about SEEBURGER BIS
Learn more about TIBCO Spotfire
|Altis, Autoliv, Cebi, Cofresco||Allergan, ASSS de Montreal, Avantium, Blue River, Bank of Montreal, Citibank, FrieslandCampina, Hellmann Logistics, Merck, Novartis|
Software R&D Company31%
Financial Services Firm16%
Software R&D Company23%
Financial Services Firm10%
Comms Service Provider7%