We performed a comparison between SEEBURGER Business Integration Suite and Zapier based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, MuleSoft, IBM and others in Business-to-Business Middleware."We haven't had any issues with scaling."
"SEEBURGER Business Integration Suite (BIS) also allowed us to connect EDI vendors at will."
"Another aspect that we employed in the last year-and-a-half has been their CMA platform component, which hooks to the SEEBURGER Business Integration Suite (BIS) front end. We've been able to set up an automatic testing process for our partners."
"For the tool that we used to have, we had specially trained developers who used to do all the development of EDI maps and the configuration. But with SEEBURGER Business Integration Suite (BIS) now, we were able to train our EDI analysts, and because the tool has very simple, intuitive mapping capabilities, even our EDI analysts are able to develop all the EDI maps, do all the configurations, and do all the setups for any of the trading partners."
"One valuable feature is the scalability. We have not had to add processing power or hardware since we installed it. Also, we are able to create and deploy maps to migrate from another EDI platform very quickly."
"It has a lot of basic EDI already established for all the main users. Also, it lets me share setups that I had already set up for my first plant. I was able to use them for my second one which was very helpful. I didn't have to start from scratch for my second facility."
"In our landscape, we have a lot of AS/400s or iSeries and SEEBURGER Business Integration Suite (BIS) has a file service listener that allows data to seamlessly be transferred between the SEEBURGER solution and the AS/400."
"The ease of integration of the SEEBURGER product into SAP was pretty seamless. There wasn't any trouble, there weren't any complexities."
"The product's most valuable feature is automation."
"Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."
"We can connect Zapier with Zoho CRM for lead generation. I like the tool's drag and drop feature."
"Zapier luckily has a wide range of integrations, I would say."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"The solution's documentation is not up to the mark and needs to be improved."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"SEEBURGER Business Integration Suite does not have an end user or subscriber console which can show the traffic status."
"Their traditional model is a vendor flow. We are looking to do a customer-based flow, which which require significant development from SEEBURGER Business Integration Suite (BIS). We are working with them to do this using their WebEDI. It is a brand new area for them, but it could be an option in the future."
"There might be some improvements they could make to the portal, but they're not anything that stops me from working."
"I find the solution quite confusing to use, especially when looking at the tree structure."
"All the topics we've identified have been placed on the SEEBURGER roadmap already... Among the things we have requested are improvements in the user interface and improvements that would be implemented by completely new modules or improvements in their Cloud Services."
"The BIS Front End needs a little bit of refreshing, especially when it comes to setting up new trading partners and trading partner agreements or transactions. It can be a bit clumsy to copy and rename and then go in and modify."
"The pricing of the solution is quite expensive."
"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."
"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."
"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."
"After mapping them out, and they'd worked for a while, I've had Zapier fail."
"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."
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SEEBURGER Business Integration Suite is ranked 5th in Business-to-Business Middleware with 37 reviews while Zapier is ranked 10th in Cloud Data Integration with 40 reviews. SEEBURGER Business Integration Suite is rated 8.4, while Zapier is rated 8.6. The top reviewer of SEEBURGER Business Integration Suite writes "Gives us the flexibility to hook up to systems using any protocol out there". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". SEEBURGER Business Integration Suite is most compared with SAP Cloud Platform, IBM Sterling B2B Integration Services, Mule ESB, IBM B2B Integrator and Microsoft Azure API Management, whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, MuleSoft Composer and Coefficient.
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