Sematext Infrastructure Monitoring vs Splunk ITSI (IT Service Intelligence) comparison

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Executive Summary

We performed a comparison between Sematext Infrastructure Monitoring and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring.
To learn more, read our detailed Server Monitoring Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
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Here are some excerpts of what they said:
Pricing and Cost Advice
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  • "I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
  • "Splunk pricing is high."
  • "The pricing of Splunk is a bit high."
  • "Splunk ITSI is a pay-per-use service that is priced fairly based on the amount of data we use."
  • "Its pricing has been changed as per the market. You get a good support service with it as well. They have 24/7 customer support. There is a portal, and if you are having issues, they are available in order to resolve them. So, its pricing isn't too much."
  • "Splunk ITSI is expensive; however, with the appropriate use case, it justifies the cost."
  • "Splunk ITSI is an expensive tool, and we need to purchase the utility license."
  • "Pricing has some room for improvement."
  • More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →

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    Top Answer:The most valuable aspect lies in its utilization of predictive analytics to anticipate and prevent incidents within a window of twenty to thirty minutes.
    Top Answer:The product is expensive. It's one of the most expensive options, although maybe not as expensive as Datadog.
    Top Answer:It would be advantageous to enhance the dashboard by incorporating sections for monitoring, service health, and a filter for the KPIs.
    Ranking
    32nd
    out of 42 in Server Monitoring
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    82
    Comparisons
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    Views
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    Average Words per Review
    830
    Rating
    8.0
    Comparisons
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    Overview

    Sematext Monitoring is a full-stack IT infrastructure monitoring software that gives you real-time visibility across your infrastructure. Whether on-premise, in the cloud, or a mix of anything in between, Sematext can monitor your whole stack.

    Monitor the status of your:

    • Applications
    • servers
    • containers
    • processes
    • Inventory
    • Events
    • Databases
    • and a whole lot more.

    Cut down MTTR by spotting and troubleshooting infrastructure performance issues faster no matter whether they occur on-premise, in your cloud, or in hybrid environments.

    Infrastructure Monitoring Benefits

    • Resolve production issues fast and easily.
      Get a complete picture of your distributed applications from end-to-end, so you can spot bottlenecks, and resolve production issues as quickly as possible. Detect anomalies and received alerts for latencies, error rates, or throughput. Get support for fully distributed applications and transaction tracing. Understand true application architecture with real-time service maps.

    • Streamline metrics and logs in one, unified view.
      Monitor and troubleshoot faster with a single dashboard that can include metrics and event logs for application and server logs, alerts, anomalies, and much more, so you can monitor and troubleshoot, and get to the root cause in minutes. Find similar patterns with built-in correlation.

    • Alerting system that's got your back.
      Alert on metrics and logs. It's simple: run a query, save it as an alert query, optionally select additional notification hooks like Slack, PagerDuty, etc... Use query filters to narrow down on logs you really want to alert on – e.g. severity:ERROR. Use threshold-based alerts if you have specific thresholds and get notified when the number of logs hits the threshold. Use anomaly detection to be alerted on sudden abnormalities in your logs and let statistical algorithms find abnormal log counts.

    • Simple agent installation, zero maintenance.
      Monitor your infrastructure and centralize all of your logs with a simple agent installation. Copy, paste, and you're done. Sematext now has your logs, is monitoring your infrastructure, and has set up alerts for you already.

    • 100+ cloud-ready integrations
      It's easy to collect and analyze metrics and events across your entire stack with numerous integrations. Simply maintain a real-time view of your enterprise or cloud infrastructure while collecting and reporting metrics and events. Slice and dice by a number of context-aware filters.

    • By DevOps, for DevOps.
      Custom Metrics? APIs? We’ve got 'em! Open HTTP APIs let you ship Custom Metrics from your apps. Capture and send app, business, and other event data. Use open-source metrics libraries for Java, Ruby, and Node.js, and automate alerts with APIs

    Click here to see the live demo

    Just some of the things you can do with Sematext Synthetics

    • Server monitoring
      • See CPU, memory, disk usage, IO, network, load, and other metrics
      • Filter using tags, hosts, disks, network interfaces, and more
      • Get the big picture with an aggregate top-down view of all your infrastructure
      • Get alerts on any metric and use visualizations for capacity planning
    • Cloud & container monitoring
      • See container-specific metrics for CPU, memory, disk usage, IO, network, load, and much more
      • Correlate container metrics and logs for faster troubleshooting
      • Get logs parsed, structured, enriched, masked, and more for flexible reporting and fast search
    • Database monitoring
      • Connection details (used connections, aborted clients…)
      • Threads, open files, cache usage
      • Traffic in and out of DB, queries/questions details, slow queries count, select/sort usage stats
      • Tables, handlers metrics
      • Detailed MyISAM and InnoDB engines stats
    • Transaction tracing
      • Find slow database operations
      • View full SQL statements
      • See end-to-end HTTP transaction context, through multiple tiers, including full call traces
      • Get the top 10 operations by throughput, latency, or time consumed
      • Filter database operations by type
    • Network monitoring
      • View your complete infrastructure as a dynamic network map
      • Perform network performance monitoring with real-time receive and transmit rates and ports used for communication
      • Explore multiple map views with zooming, panning, and filtering
      • Control monitored network interfaces and filter out uninteresting endpoints
    • Application performance monitoring
      • Pinpoint the root causes of poor application performance with deep-dive analysis
      • Find the slow and suboptimal parts of your application
      • Trace requests across networks and apps all the way down to databases
      • Expose slow SQL statements
    • And much, much more...

    Where to go from here?

    Sign up for a free trial and try it for yourself. No credit card needed. We offer both free and paid plans. Our commercial plan starts at $3.6/mo per host per day for 7-day retention and you can try it free for 14 days. The free plan includes max 5 free hosts for 30-minute retention.

    Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services. 

    It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact. 

    The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance. 

    With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.

    Sample Customers
    Access Intelligence Plc, Adore Beauty, Aera Technology, Agmatix, alaTest Reviews, All Time Data Pvt., Appsari, Appwrite, aren.co, ASK Staffing, Associated Company, Atlantic American Corp, Avast Software, Bata, Binerals, BITTE KAI RAND, Bixlabs, Boost Insurance, Bora, Broadcom, BUFF Technologies LTD, ClariLab, CoinSocialStory, Comelit Group S.p.A., CommIT, createME S.A.S, Cyberwise, Deepbluecompany, deeprojects, Depth-Sa, DIEPA Personal, Diesel Laptops, DigiHaul, Digitaltentstudio, Doole Health, Dovetail Technologies Ltd, Duratex, Ebctechnologies, ECB, Ekcsoft, Emento, Empact IT, Enhance-It, Ennomail, Enterprise Knowledge, ESCIO AS, Essential Assists, european primary placement facility, Evercoder Software SRL, Extendi srl, Ezgiant, Ezyhaul, Factinsect, Fenom Digital, Fino, fino, fino.team, Firespring, Fulcrum, General Authority for Statistics, GradGuard, Grovia, Halo Media LLC, Health Catalyst, hkcac.io, Indian Institute of Technology Hyderabad, InfoAsilo, Information Customer Service My Account Navgrahaa Jewels, Inpla, Ipdetect, Isovist, isovist.net.au, iVendi Limited, Ivinco, Jan Ptáček, Kal-It, Kronozio, Leen151, Macrovo, MediaLab 3D Solutions, Metabolic Living, Minteo, Mobizcorp GmbH, Moneri, Moqups, Morizon-Gratka, Morrison Agency, MotivIT, Mrcall, NETIM, Nevelen, New Media Services, Nextgenins, NIUKS, Nordic, Nordic Naturals, North Star Network, Noveo Group, Novopayment, ObjectifSEO, Pharmacies BENU SA, Planis, ProcessUnity, Pulsar Platform, QIMA, QL Gaming Group, quadry.co.in, RedINTER, RedINTER Colombia, Rudderstack, SeatGeek, Section, Sematext Group Inc, SHIFT Connect, Solidstudio, Sparkle Place, Spineor, Spot Metrics, Stanford University, SteelEye, TP EQUIPMENT LEASING, TalentPools, Taroko, Teams, Telna, Termly, The Institute of Internal Auditors, Thorborn, Treatwell, Trikdis, Tutanota, Universal Equations, Upmenu, Velocitor Solutions, vendnovation, Verztec Consulting, Vuelio, Wahoo Fitness, Warehaus, Wealthica, Weareyourhero, Wevr, Workframe, Workmade, Yellen, Zenus Bank
    TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
    Top Industries
    No Data Available
    REVIEWERS
    Financial Services Firm38%
    Insurance Company13%
    Logistics Company13%
    Computer Software Company13%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company13%
    Government13%
    Manufacturing Company8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business10%
    Midsize Enterprise17%
    Large Enterprise72%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise7%
    Large Enterprise79%
    Buyer's Guide
    Server Monitoring
    March 2024
    Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Sematext Infrastructure Monitoring is ranked 32nd in Server Monitoring while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 27 reviews. Sematext Infrastructure Monitoring is rated 0.0, while Splunk ITSI (IT Service Intelligence) is rated 8.0. On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides a unified view of alerts and supports heat maps and glass tables for visualization and monitoring". Sematext Infrastructure Monitoring is most compared with , whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk Enterprise Security and BMC TrueSight Operations Management.

    We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.