Compare Send Word Now vs. xMatters IT Management

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Most Helpful Review
Find out what your peers are saying about PagerDuty, Everbridge, BigPanda and others in IT Alerting and Incident Management. Updated: May 2021.
502,275 professionals have used our research since 2012.
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Pricing and Cost Advice
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"This is a subscription-based, SaaS solution.""Licensing varies widely, depending on usage. It can be cheap or quite expensive, depending on volume and features.""It is worth the cost. You need to know the number of users that are going to use it, which is usually pretty easy to calculate. It's on a per-user license."

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502,275 professionals have used our research since 2012.
Ranking
Views
909
Comparisons
502
Reviews
0
Average Words per Review
0
Rating
N/A
Views
1,542
Comparisons
910
Reviews
3
Average Words per Review
614
Rating
8.3
Popular Comparisons
Also Known As
OnSolve
xMatters
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OnSolve
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Overview

Powering Emergency Communications and Mass Notifications

Businesses today are faced with an unprecedented number of man-made events and natural disasters that pose a significant risk to business continuity, as well as employee and public safety. When these events occur, people look to businesses and government agencies for immediate information on how to prepare or respond.

Effective Event Resolution Through Clear Notification and Alerting

The success of any communication and emergency management plan requires fast, accurate communication and the collection of responses from key stakeholders. Communication ignites action. But how can an organization be sure the right people get the information they need to stay safe and productive when faced with a crisis? Send Word Now provides the answer. Using this award-winning, emergency alerting and mass notification platform from OnSolve, any type of message can be sent securely to any device globally.

xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster. xMatters automates and brings structure to communication so you can proactively prevent outages, resolve incidents, and keep the right people informed. xMatters brings your toolchain together to empower IT and Development enabling the connectivity among your solutions as well as the handoffs in your process. www.xmatters.com
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Learn more about Send Word Now
Learn more about xMatters IT Management
Sample Customers
Gift of Life Michigan, The Salvation Army Greater New York Division, PR Newswire, Carnival Group, The United Network for Organ Sharing, Virgin Atlantic, University of Delaware, NetApp, CME Group
US Bank, Tesco, Fujitsu, HubSpot, Conoco Philips, Walgreens, IHG, CA Technologies, Fiserv, Optus, Sky, Kellogg's, 3M
Top Industries
VISITORS READING REVIEWS
Computer Software Company18%
Outsourcing Company9%
Financial Services Firm7%
Comms Service Provider6%
VISITORS READING REVIEWS
Computer Software Company28%
Financial Services Firm19%
Manufacturing Company10%
Comms Service Provider8%
Company Size
No Data Available
REVIEWERS
Small Business25%
Large Enterprise75%
Find out what your peers are saying about PagerDuty, Everbridge, BigPanda and others in IT Alerting and Incident Management. Updated: May 2021.
502,275 professionals have used our research since 2012.

Send Word Now is ranked 7th in IT Alerting and Incident Management while xMatters IT Management is ranked 4th in IT Alerting and Incident Management with 3 reviews. Send Word Now is rated 0.0, while xMatters IT Management is rated 8.4. On the other hand, the top reviewer of xMatters IT Management writes "Automation improves support call efficiency and response time, but the interface needs improvement". Send Word Now is most compared with Everbridge IT Alerting and PagerDuty, whereas xMatters IT Management is most compared with PagerDuty, Everbridge IT Alerting, ServiceNow, OpsGenie and BigPanda.

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We monitor all IT Alerting and Incident Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.