We performed a comparison between SendGrid and Sparkpost based on real PeerSpot user reviews.
Find out what your peers are saying about Twilio, MailChimp, Amazon Web Services (AWS) and others in Cloud Email."The solution scales well."
"They have pretty good support in terms of any issues."
"The most valuable feature is the conditions in automation."
"The API side of things is valuable. It is flexible enough to handle pretty much anything that needs to be done in an automated manner."
"Easy API documentation is the most valuable feature of SendGrid, including its deliverability rate."
"My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application."
"It is a stable and scalable solution."
"It is easy to set up."
"The option to define the kind of speed we are looking at is valuable."
"The contact limit alerts need to be improved."
"A long time ago, I may have had an issue, and I had to wait for support, which wasn't that helpful. However, that was a very long time ago. Overall, I've had a good experience."
"They should make the solution more user-friendly."
"SendGrid is a great solution. I don't have any areas of improvement."
"Maybe they could have a mobile application to give to admins, so they could see some insights related to the data."
"The biggest problem that we have faced is with the authentication during login. For certain people, SendGrid requires MFA, which is good as a security feature, but it doesn't always work in all geographies. We've got people and users who are based in Nigeria, and some of those people had real trouble logging into SendGrid because the MFA wouldn't send codes to people on their numbers. The security mechanism that they use for login doesn't work in all geographies."
"The reporting part needs improvement."
"SendGrid has room for improvement in the UI/UX or dashboard usability for users. Another area for improvement in the tool is its conditional logic facilities. The response time of SendGrid technical support needs improvement."
"Implementing their services on the platform requires a lot of technical expertise."
SendGrid is ranked 1st in Cloud Email with 12 reviews while Sparkpost is ranked 11th in Cloud Email with 1 review. SendGrid is rated 8.6, while Sparkpost is rated 9.0. The top reviewer of SendGrid writes "Clean and simple to use with good integration capabilities". On the other hand, the top reviewer of Sparkpost writes "A consistent solution for transaction emails with a great option to define speed". SendGrid is most compared with Mailgun, ZeptoMail, MailChimp, Amazon WorkMail and Zoho Campaigns, whereas Sparkpost is most compared with Amazon WorkMail.
See our list of best Cloud Email vendors.
We monitor all Cloud Email reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
