We performed a comparison between SentinelOne Vigilance and Sophos MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The case interface is Binary Defense MDR's most valuable feature."
"Stable solution for protecting, deploying, and managing endpoints, and comes with valuable features such as behavioral analytics and machine learning."
"The solution is very easy to use."
"The most valuable feature is that it works and isn't compromised. Other solutions I have used have all been compromised and SentinelOne is the only one that hasn't been compromised as far as I understand."
"The endpoint security software is great."
"SentinelOne Vigilance has very good detection."
"The product is stable."
"SentinelOne is a comprehensive solution for protecting SOAP-based web services and AWS-based cloud infrastructure."
"The initial setup process was straightforward."
"The most valuable feature is the ability to integrate multiple functions into a single dashboard regardless of the vendors being integrated."
"The solution is stable."
"It is a scalable solution."
"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."
"The product’s most valuable feature is ease of use."
"The product as a whole is truly outstanding and it excels in detecting and responding to various types of cyberattacks."
"The product’s most valuable feature is rapid response."
"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"The current reporting system could benefit from improvement."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"I would like to get more reports from Binary Defense about what they're blocking."
"It is not easy to remove the customer without the dashboard."
"When upgrades are required on the server, you need to almost remove SentinelOne Vigilance completely off the system. We put SentinelOne Vigilance on silence for the monitor mode, but we were having trouble upgrading the server. I had to remove SentinelOne Vigilance completely from the server, but that meant that all the previous logs of attacks I wanted to look at on the server were gone. This is one thing they need to improve, they need better compatibility with the Microsoft Windows service. I should not have to remove the agent completely to upgrade the service."
"SentinelOne Vigilance doesn't have a direct connection with MSPs."
"My customers who use the tool mostly want a summary of the monitoring activities of the product in a report form...t can be useful for our customers to identify the threats and incidents encountered by the product."
"SentinelOne Vigilance doesn't actively monitor incoming emails or offer an email plugin for Outlook."
"I have found issues with the solution’s stability and implementation. The solution has performance issues. I would like the solution to launch the rollback plan for ransomware on Linux and Mac. It should be something similar to the support that Windows gets."
"The tool needs improvement in clear communication and detection."
"SentinelOne Vigilance could improve if it provided us with more control over the dashboard."
"They should improve XDR and threat protection capabilities for zero-day attacks."
"Sophos MDR's support and basic training of their devices could be improved."
"Sophos MDR lacks integration with MDM solutions."
"Threat intelligence is an area for improvement for MDR."
"It could be more secure."
"There is room for improvement in performance and upgrades."
"The reports should be more comprehensive and easier to organize."
"One of the limitations that we have found is with communications and the languages in different countries."
SentinelOne Vigilance is ranked 3rd in Managed Detection and Response (MDR) with 17 reviews while Sophos MDR is ranked 6th in Managed Detection and Response (MDR) with 19 reviews. SentinelOne Vigilance is rated 8.4, while Sophos MDR is rated 8.4. The top reviewer of SentinelOne Vigilance writes "Very easy to use with multiple options for licensing and scaling". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". SentinelOne Vigilance is most compared with Huntress, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, CrowdStrike Falcon Complete and Arctic Wolf Managed Detection and Response, whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, Trend Micro Managed XDR, Arctic Wolf Managed Detection and Response, Bitdefender MDR and Microsoft Defender Experts for Hunting. See our SentinelOne Vigilance vs. Sophos MDR report.
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