Compare Serviceaide Intelligent Service Management vs. SolarWinds Service Desk

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Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in IT Service Management (ITSM). Updated: November 2020.
446,956 professionals have used our research since 2012.
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446,956 professionals have used our research since 2012.
Ranking
Views
294
Comparisons
146
Reviews
1
Average Words per Review
448
Avg. Rating
6.0
Views
0
Comparisons
0
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Also Known As
Serviceaide ISM, Nimsoft Service Desk, CA Cloud Service Management
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Serviceaide
SolarWinds
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

Incident management consolidates, manages, and prioritizes incoming tickets.
Service catalog standardizes service request and fulfillment processes.
Fully integrated IT asset management compiles hardware, software, POs, and more.
Service portal for users to have a single place to submit tickets and requests.

Offer
Learn more about Serviceaide Intelligent Service Management
Learn more about SolarWinds Service Desk
Sample Customers
Oakwood Systems Group
Information Not Available
Top Industries
REVIEWERS
Financial Services Firm25%
Healthcare Company25%
Marketing Services Firm13%
K 12 Educational Company Or School13%
No Data Available
Company Size
REVIEWERS
Small Business20%
Midsize Enterprise7%
Large Enterprise73%
No Data Available
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in IT Service Management (ITSM). Updated: November 2020.
446,956 professionals have used our research since 2012.
Serviceaide Intelligent Service Management is ranked 19th in IT Service Management (ITSM) with 1 review while SolarWinds Service Desk is ranked 33rd in IT Service Management (ITSM). Serviceaide Intelligent Service Management is rated 6.0, while SolarWinds Service Desk is rated 0.0. The top reviewer of Serviceaide Intelligent Service Management writes "A fairly stable solution that’s highly mature, but has a poor user interface". On the other hand, Serviceaide Intelligent Service Management is most compared with Clarity SM, whereas SolarWinds Service Desk is most compared with .

See our list of best IT Service Management (ITSM) vendors.

We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.