We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Teamwork Desk has all the features your team needs to provide world-class customer support with a personal touch.
Desk is function-rich software that gives you every advantage in managing your inbound communication and each ticket, from the moment it arrives to the time it’s solved, all while being invisible to customers. Desk is an all-round support hub for inbound communication and help doc creation, allowing you to be helpful 24/7. Measure what matters —customer happiness, team productivity and traffic channels. Seamless integration with Teamwork Projects and the tools you already know and love.
Try Teamwork Desk for free for 30 days—no credit card details required.
Serviceaide Intelligent Service Management is ranked 31st in Help Desk Software with 1 review while Teamwork Desk is ranked 42nd in Help Desk Software. Serviceaide Intelligent Service Management is rated 6.0, while Teamwork Desk is rated 0.0. The top reviewer of Serviceaide Intelligent Service Management writes "A fairly stable solution that’s highly mature, but has a poor user interface". On the other hand, Serviceaide Intelligent Service Management is most compared with ServiceNow and Clarity SM, whereas Teamwork Desk is most compared with .
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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.