Faddom vs Serviceaide ChangeGear comparison

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Faddom Logo
87 views|54 comparisons
Serviceaide Logo
213 views|150 comparisons
85% willing to recommend
Executive Summary

We performed a comparison between Faddom and Serviceaide ChangeGear based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM).
To learn more, read our detailed IT Service Management (ITSM) Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Ranking
Views
87
Comparisons
54
Reviews
0
Average Words per Review
0
Rating
N/A
Views
213
Comparisons
150
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
IT Service Management (ITSM)
April 2024
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: April 2024.
768,578 professionals have used our research since 2012.
Comparisons
Also Known As
Serviceaide ISM (Intelligent Service Management), Nimsoft Service Desk, CA Cloud Service Management , ChangeGear
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Overview

Faddom is the application observability platform for the secure era. Be in control of your business applications with our agentless application dependency mapping platform. Visualize your on-premise and cloud infrastructure with continuous, automatic updates in as little as 60 minutes and see all your servers and applications and how they are connected to each other.

ChangeGear, a leader in the GigaOm ITSM Radar Report, presents a cutting-edge AI-based service management platform that transforms user experience and enhances decision-making. Offering a business-friendly interface, ChangeGear is customizable with drag-n-drop editing, ensuring adaptability to diverse user needs. The AI-driven platform accelerates decision-making processes with real-time recommendations and intelligent predictions, boosting staff efficiency. Advanced automation, including workflow automation and business process automation, streamlines operations, freeing staff from manual tasks. Recognized for its agility and speed, ChangeGear stands out in change management, asset management, and service desk solutions. For industries navigating compliance challenges, ChangeGear's robust change management and auditing capabilities provide a comprehensive solution. 

Sample Customers
Coca-Cola, Paradigm, Hancock Whitney, MetroBank, NetApp, Verisk, Lake County of Florida, City of Portsmouth, NRG, Florida Department of Transportation, Synlab, UCLA, Lightricks, SolarEdge, Ituran, Risco Group, Pepsi Bottling Ventures, Nutanix, VMware, CDW, Matrix, Ascendion, SHI, E-Plus, Accenture, Fujitsu, Kyndryl, Zanaris
Oakwood Systems Group
Top Industries
No Data Available
REVIEWERS
Financial Services Firm25%
Healthcare Company25%
Marketing Services Firm13%
Educational Organization13%
Company Size
No Data Available
REVIEWERS
Small Business20%
Midsize Enterprise7%
Large Enterprise73%
Buyer's Guide
IT Service Management (ITSM)
April 2024
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: April 2024.
768,578 professionals have used our research since 2012.

Faddom is ranked 44th in IT Service Management (ITSM) while Serviceaide ChangeGear is ranked 31st in IT Service Management (ITSM). Faddom is rated 0.0, while Serviceaide ChangeGear is rated 7.6. On the other hand, the top reviewer of Serviceaide ChangeGear writes "Reduced the Service Desk effectiveness compared to the product we were using". Faddom is most compared with ServiceNow and Cisco CloudCenter, whereas Serviceaide ChangeGear is most compared with ServiceNow and Zoho Desk.

See our list of best IT Service Management (ITSM) vendors.

We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.