We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Vtiger's Help Desk Edition helps small and medium-sized business support organizations provide better customer support.
Serviceaide Intelligent Service Management is ranked 31st in Help Desk Software with 1 review while Vtiger Help Desk is ranked 49th in Help Desk Software. Serviceaide Intelligent Service Management is rated 6.0, while Vtiger Help Desk is rated 0.0. The top reviewer of Serviceaide Intelligent Service Management writes "A fairly stable solution that’s highly mature, but has a poor user interface". On the other hand, Serviceaide Intelligent Service Management is most compared with ServiceNow and Clarity SM, whereas Vtiger Help Desk is most compared with .
See our list of best Help Desk Software vendors.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.