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ABB Service Suite vs ServiceMax comparison

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ABB Logo

ABB Service Suite

312 views|202 comparisons
ServiceMax Logo

ServiceMax

Read 1 ServiceMax review
69 views|56 comparisons
100% willing to recommend
Buyer's Guide
Field Service Management
March 2024
Executive Summary

We performed a comparison between ABB Service Suite and ServiceMax based on real PeerSpot user reviews.

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To learn more, read our detailed Field Service Management Report (Updated: March 2024).
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Featured Review
Use ABB Service Suite?
Anonymous User
My clients became more productive as they view the data in real time, yet because you can only dispatch a work order...
The client's organization became more productive as they view the data in real time.
Ranking
4th
out of 42 in Field Service Management
Views
312
Comparisons
202
Reviews
0
Average Words per Review
0
Rating
N/A
15th
out of 42 in Field Service Management
Views
69
Comparisons
56
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Field Service Management
March 2024
Download Free Report
Find out what your peers are saying about Oracle, IFS, Freshworks and others in Field Service Management. Updated: March 2024.
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768,578 professionals have used our research since 2012.
Comparisons
Also Known As
Ventyx Service Suite
Learn More
ABB
ServiceMax
Overview

Service Suite is purpose-built for the utility industry and communications service providers. It's designed to help field operations and dispatch personnel “do more with less,” by working smarter to proactively serve customers and maintain assets in the field, while significantly reducing operating costs and improving customer service. Service Suite is an end-to-end solution that automates the entire customer service and asset maintenance cycle – from short-term decision making in the control center to long-term maintenance planning in the back office. Service Suite supports all types of work that must be performed in the field, from customer service orders to routine maintenance & inspection work to more complex construction projects.

ServiceMax is the leading field service management solution for a new era of mobile business. We optimize end-to-end field service operations including: workforce optimization, advanced scheduling and dispatch, parts logistics, inventory amp; depot repair, installed base entitlements, and social collaboration to ensure customers of all sizes such as Dupont, Elekta, and McKinley Equipment deliver flawless field service.
Sample Customers
CLK Energy, CPS Energy
Tundra Solutions, Mechdyne, Topcon, Nautilus, Westmor, Daikin, Skedaddle, Samsa Mechanical, James Automation, McKinley Equipment, Kinetico, Solta Medical, Stream Information
Top Industries
VISITORS READING REVIEWS
Energy/Utilities Company36%
Recruiting/Hr Firm13%
Computer Software Company13%
Manufacturing Company7%
No Data Available
Company Size
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise8%
Large Enterprise81%
No Data Available
Buyer's Guide
Field Service Management
March 2024
Download Free Report
Find out what your peers are saying about Oracle, IFS, Freshworks and others in Field Service Management. Updated: March 2024.
DOWNLOAD NOW
768,578 professionals have used our research since 2012.

ABB Service Suite is ranked 4th in Field Service Management while ServiceMax is ranked 15th in Field Service Management. ABB Service Suite is rated 0.0, while ServiceMax is rated 8.0. On the other hand, the top reviewer of ServiceMax writes "My clients became more productive as they view the data in real time, yet because you can only dispatch a work order for a maximum of 14 days, it doesn't quite work for enterprise organizations". ABB Service Suite is most compared with ClickSoftware, whereas ServiceMax is most compared with Servigistics.

See our list of best Field Service Management vendors.

We monitor all Field Service Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.