We just raised a $30M Series A: Read our story

Compare ServiceNow Discovery vs. SolarWinds Pingdom

Cancel
You must select at least 2 products to compare!
Featured Review
Find out what your peers are saying about ServiceNow Discovery vs. SolarWinds Pingdom and other solutions. Updated: September 2020.
552,027 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It's a single system of record and it captures the relationships.""The initial setup is pretty easy.""The best part about ServiceNow Discovery is that it is included in the ServiceNow suite.""The biggest advantage of ServiceNow is the value that it brings.""They provide the ability to see into the Discovery tools I want. They offer the best tool view.""It does a good job of collecting the data that's necessary for data centers, and IT's operations.""The process involving the original setup of the solution is excellent.""I find that the Discovery and scripting features are the most useful."

More ServiceNow Discovery Pros »

"The most valuable features are monitoring and reporting.""There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."

More SolarWinds Pingdom Pros »

Cons
"On the Software Asset Management part of it, I expect additional reconciliation and Discovery features there.""Technical support has not been helpful when we have come across problems.""In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it.""Without improvement in the patters, applications can't be discovered""The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high.""When you switch versions, for example, when you go from Paris to Quebec they will introduce many new things and occasionally things break when they do that.""The service mapping component is less developed than it is in other solutions, and is in need of improvement.""They can expand on the plugins for some of the other tools."

More ServiceNow Discovery Cons »

"Technical support could use some improvement.""I would like to see better integration with other products."

More SolarWinds Pingdom Cons »

Pricing and Cost Advice
"There is a subscription for ServiceNow Discovery. It's expensive, but I think it's one of the best solutions on the market, so it's worth it.""The price could be better. It's a bit on the pricey side.""It's a bit expensive compared to other products in the market, but it's worth the money you pay because it's far advanced in terms of features, automation, and capabilities compared to other products.""This solution is a paid option within the ServiceNow framework."

More ServiceNow Discovery Pricing and Cost Advice »

"This price of this solution is reasonable."

More SolarWinds Pingdom Pricing and Cost Advice »

report
Use our free recommendation engine to learn which Server Monitoring solutions are best for your needs.
552,027 professionals have used our research since 2012.
Questions from the Community
Top Answer: It does a good job of collecting the data that's necessary for data centers, and IT's operations.
Top Answer: The price could be better. It's a bit on the pricey side.
Top Answer: When you switch versions, for example, when you go from Paris to Quebec they will introduce many new things and occasionally things break when they do that. You usually find out after the fact when… more »
Ask a question

Earn 20 points

Ranking
8th
out of 31 in Server Monitoring
Views
2,415
Comparisons
1,668
Reviews
8
Average Words per Review
541
Rating
8.1
Views
414
Comparisons
281
Reviews
2
Average Words per Review
266
Rating
8.0
Comparisons
Learn More
Overview

ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.

SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities:

1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more.

2. Page speed performance monitoring and page rankings.

3. Synthetic transaction monitoring from the simplest to the most complex transactions. 

4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance. 

Offer
Learn more about ServiceNow Discovery
Learn more about SolarWinds Pingdom
Sample Customers
York, National Grid, DXC Technology, experian, BEACHBODY
Spotify, MailChimp, Slack, Twitter
Top Industries
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider14%
Financial Services Firm8%
Government5%
VISITORS READING REVIEWS
Computer Software Company39%
Comms Service Provider21%
Healthcare Company7%
Government4%
Company Size
REVIEWERS
Small Business67%
Large Enterprise33%
No Data Available
Find out what your peers are saying about ServiceNow Discovery vs. SolarWinds Pingdom and other solutions. Updated: September 2020.
552,027 professionals have used our research since 2012.

ServiceNow Discovery is ranked 8th in Server Monitoring with 8 reviews while SolarWinds Pingdom is ranked 34th in Application Performance Management (APM) with 2 reviews. ServiceNow Discovery is rated 8.2, while SolarWinds Pingdom is rated 8.0. The top reviewer of ServiceNow Discovery writes "Stable with good encryption but technical support isn't helpful". On the other hand, the top reviewer of SolarWinds Pingdom writes "Good network monitoring and alerting to potential problems". ServiceNow Discovery is most compared with Microsoft Endpoint Configuration Manager, Tanium, SolarWinds Server and Application Monitor and AWS Cloud Map, whereas SolarWinds Pingdom is most compared with Azure Monitor and Zabbix. See our ServiceNow Discovery vs. SolarWinds Pingdom report.

We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.