ServiceNow Strategic Portfolio Management vs Teamwork comparison

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2,172 views|1,572 comparisons
96% willing to recommend
Teamwork Logo
596 views|390 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ServiceNow Strategic Portfolio Management and Teamwork based on real PeerSpot user reviews.

Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ServiceNow Strategic Portfolio Management vs. Teamwork Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"You don't need a lot of plugins.""The most valuable feature of ServiceNow Strategic Portfolio Management is incident management.""The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.""We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it.""The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.""The product is quite convenient and user-friendly.""The interface is extremely user-friendly.""The technical support is pretty good. ServiceNow has consistently provided excellent assistance."

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"Teamwork has made process management easier and much better. It is very robust and improves by making a lot of changes. It is easy to use and has lots of reports.""The setup was very easy. Deployment was very fast for us. We started using it within two weeks.""It is a very stable solution...The initial setup of Teamwork is easy."

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Cons
"The product comes with little options out of the box.""It could be more user-friendly.""ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit.""ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor.""A major improvement we would like to see is definitely around agile management.""The product does not give us the freedom to capture all the instances, test cases, and evidence.""ServiceNow IT Business Management could improve by adding better artificial intelligence.""The configurations are fine, but the user interface could be improved."

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"The screen sharing provided by the solution can be a challenge to a user. Screen sharing is an area that needs improvement in the solution.""The product could be improved with more integrations and a mobile app.""The product is expensive. It needs to have a more robust and customizable calendar."

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Pricing and Cost Advice
  • "They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
  • "It is a little expensive. We are in Brazil, and for us, it is a little expensive."
  • "The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
  • "We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
  • "The cost of the solution should not be more than $50,000 annually."
  • "I would rate the cost as five out of ten."
  • "The licensing is based on metrics and is tailored to customer's needs."
  • "I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
  • More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →

  • "My company makes annual payments towards the licensing costs of the solution."
  • "We negotiate on pricing since we are a long-term user."
  • More Teamwork Pricing and Cost Advice →

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    768,578 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The solution is expensive. In addition to the standard license cost, we may require specific applications, especially from an orchestration standpoint or additional plugins. Some of these plugins are… more »
    Top Answer:The configurations are fine, but the user interface could be improved. ServiceNow generally introduces a lot of new user interfaces, workspaces, and other features. There is room for improvement… more »
    Top Answer:Teamwork has made process management easier and much better. It is very robust and improves by making a lot of changes. It is easy to use and has lots of reports.
    Top Answer:The product is expensive. It needs to have a more robust and customizable calendar.
    Top Answer:We use the product to design online courses. It also helps us with media production and marketing.
    Ranking
    Views
    2,172
    Comparisons
    1,572
    Reviews
    15
    Average Words per Review
    557
    Rating
    7.8
    23rd
    Views
    596
    Comparisons
    390
    Reviews
    2
    Average Words per Review
    321
    Rating
    8.5
    Comparisons
    Also Known As
    IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
    Learn More
    Overview

    ServiceNow Strategic Portfolio Management is a highly regarded value-added Portfolio Management solution and also a top-ranked Enterprise Agile Planning tool. Strategic Portfolio Management (SPM) relates to the tools and processes that business organizations utilize to manage their usable resources and satisfy calculated business objectives.

    ServiceNow SPM ensures organizations are able to precisely identify and promote the best investment initiatives that accurately match the organizational objectives, which will facilitate that the most profitable outcomes are consistently achieved.

    Enterprise organizations can include the desired various factors of their business processes to include in their unique strategic portfolio. These factors can include but are not limited to employee performance initiatives, product promotions, client services, and more. When assembled together, these factors become integral elements to promote the most effective business process decisions that will ensure appropriate outcomes that align with the organization's overall goals and objectives.

    ServiceNow SPM Best Practices

    • Evaluate and catalog: Organizations should ensure that all stakeholders are aware and in agreement with the organization's goals and objectives, both short and long-term. Additionally, all the elements and components that are needed to accomplish those objectives have been accounted for and are available.
    • Set effective parameters: The organization should set clear parameters to monitor processes and performance to ensure that objectives are being maintained and consistently satisfied.
    • Productivity analysis: Review processes to eliminate redundancies to maintain balance and process alignment so that desired outcomes can be achieved.
    • Continuous process management: ServiceNow SPM provides a single transparent view that includes all processes (pending, ongoing, or completed) and how they align with the overall organizational goals and objectives.

    ServiceNow Strategic Portfolio Management Benefits:

    ServiceNow Strategic Portfolio Management has many valuable benefits. Some of its most valuable benefits include:

    • Big Picture Visualization
    • Improved Decision Making
    • Improved Process Management
    • Seamless Scalability
    • Increased Productivity
    • Improved Efficiency
    • Improved Time Management
    • Better Outcomes
    • Improved Communication
    • Comprehensive Reporting and Tracking
    • Improved Return on Investment


    ServiceNow Strategic Portfolio Management's primary focus is to align business strategy with work. Decision-makers are able to plan, complete and easily track progress across different methodologies and processes. The solution has been developed to ensure that the appropriate activities and processes are being completed in a timely manner to satisfy the organization’s goals consistently and achieve the most profitable outcomes.

    Reviews from Real Users

    “The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.” Lenny L., Support Engineer at a tech services company

    “The ease of use is the most valuable feature. It's very intuitive to set up. Everything has a logical sequence, and you can see how it all links together. It's a good win for ServiceNow.” Fabrizio M., Head of Business Applications at Bio Products Laboratory Limited

    “The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.” A Manager at a manufacturing company.

    Teamwork is a comprehensive project management and collaboration software that enables teams to work together efficiently and effectively. With its wide range of features and intuitive interface, Teamwork helps streamline workflows, improve communication, and increase productivity.

    One of the key features of Teamwork is its task management capabilities. Users can create tasks, assign them to team members, set due dates, and track progress. This ensures that everyone is on the same page and deadlines are met. Additionally, users can create task dependencies, allowing for better coordination and sequencing of work.

    Teamwork also offers powerful collaboration tools. Users can create and share documents, files, and notes, making it easy for team members to access and collaborate on important information. The software also includes a messaging feature, enabling real-time communication and reducing the need for lengthy email threads.

    Another notable feature of Teamwork is its time-tracking functionality. Users can log their time spent on tasks, providing valuable insights into project progress and resource allocation. This feature is particularly useful for tracking billable hours and ensuring accurate invoicing.

    Teamwork also offers robust project planning and scheduling capabilities. Users can create project timelines, set milestones, and allocate resources. The software provides a visual representation of project progress, allowing teams to easily identify bottlenecks and adjust timelines accordingly.

    Furthermore, Teamwork integrates with a wide range of third-party applications, such as Google Drive, Dropbox, and Slack, enhancing collaboration and streamlining workflows. The software also offers mobile apps, enabling users to stay connected and productive on the go.

    Sample Customers
    Proximus, UNT SYSTEM, SAP SuccessFactors
    PayPal, eBay, Disney, Forbes, Microsoft studios, Spotify Vevo, Lenovo, HP, Honda
    Top Industries
    REVIEWERS
    Computer Software Company31%
    Manufacturing Company13%
    Renewables & Environment Company6%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Manufacturing Company11%
    Government11%
    Computer Software Company10%
    VISITORS READING REVIEWS
    Educational Organization51%
    Computer Software Company9%
    Financial Services Firm7%
    Government5%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise7%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise52%
    Large Enterprise36%
    Buyer's Guide
    ServiceNow Strategic Portfolio Management vs. Teamwork
    March 2024
    Find out what your peers are saying about ServiceNow Strategic Portfolio Management vs. Teamwork and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews while Teamwork is ranked 23rd in Project Management Software with 3 reviews. ServiceNow Strategic Portfolio Management is rated 8.0, while Teamwork is rated 8.4. The top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". On the other hand, the top reviewer of Teamwork writes "A flexible, stable, and scalable tool requiring an easy initial setup phase". ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet, whereas Teamwork is most compared with Smartsheet, Jira, monday.com and OpenText Project and portfolio Management. See our ServiceNow Strategic Portfolio Management vs. Teamwork report.

    See our list of best Project Portfolio Management vendors.

    We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.