Compare ServiceNow Now Platform vs. Studio Creatio

ServiceNow Now Platform is ranked 8th in Rapid Application Development Software with 5 reviews while Studio Creatio is ranked 13th in Rapid Application Development Software with 3 reviews. ServiceNow Now Platform is rated 8.8, while Studio Creatio is rated 9.0. The top reviewer of ServiceNow Now Platform writes "Service desk functionality that has many features and is highly customizable but comes with a high cost". On the other hand, the top reviewer of Studio Creatio writes "The processes we have been able to put in place provide the information we need, in a timely manner, to positively affect decisions". ServiceNow Now Platform is most compared with Oracle Application Express (APEX), whereas Studio Creatio is most compared with OutSystems, ARIS BPM and Camunda BPM. See our ServiceNow Now Platform vs. Studio Creatio report.
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Most Helpful Review
Find out what your peers are saying about ServiceNow Now Platform vs. Studio Creatio and other solutions. Updated: March 2020.
406,607 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The level of automation within the platform is great.This is a development platform that provides us with a strong database and a low code environment.The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks.Learning materials, such as online courses, are readily available.We have seen a big improvement in the experience that we want to create for our end users.

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The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows.The business process management is definitely the most valuable feature. What Creatio ended up doing with their software solution is giving you the power, in your own hands, in a way that is incredibly intuitive and well-structured.

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Cons
The integration towards other ERP systems could be improved.The basic reporting system is rather static.The pricing model is complex and needs to be both lowered and simplified.The licensing for this solution, with respect to the user, needs to be improved.We would like to see AI used to automate some of the functionality in this solution.

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The mobile version of the solution could be improved. It's hard to customize it.The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object.

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Pricing and Cost Advice
It's expensive and if you need some analytical views of your activity, there is an additional cost.Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition.

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From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount.

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Ranking
Views
282
Comparisons
90
Reviews
5
Average Words per Review
798
Avg. Rating
8.8
Views
407
Comparisons
198
Reviews
3
Average Words per Review
938
Avg. Rating
9.0
Top Comparisons
Compared 42% of the time.
Compared 29% of the time.
Compared 29% of the time.
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ServiceNow
Creatio
Overview

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

As a purpose-driven company, making work, work better for people guides everything we do.

Intelligent business process management and low-code platform with out-of-the-box solutions and templates

Studio Creatio, Enterprise Edition is the unique synergy of business processes management and case management technologies that provide organizations with powerful tools to easily manage and optimize business processes.

Offer
Learn more about ServiceNow Now Platform
Learn more about Studio Creatio
Sample Customers
experian, beachbody, health partners
Information Not Available
Find out what your peers are saying about ServiceNow Now Platform vs. Studio Creatio and other solutions. Updated: March 2020.
406,607 professionals have used our research since 2012.
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