We performed a comparison between ServiceNow Now Platform and Thinkwise based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."In ServiceNow, the best features are the reports. We have more options there."
"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks."
"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"The tool helps to automate IT service management processes. It's the market-leading technology. It can provide the company with chatbots and a unique process or workflow orchestration. It can be customized to the customer's specific needs, enabling semi-automatic or full automation processes. It integrates fully with SAP and offers a wide range of advantages for both us and our clients."
"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."
"The integration with other tools is pretty good."
"It is an absolutely scalable solution."
"We use this solution as a customer portal for teachers so they can plan exams for their students. Exams will also be created in the portal in future."
"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."
"This platform is used more by large companies because it is a little bit expensive."
"The price is a bit high and can be a bit of a barrier for some customers."
"Bug and defect management are not available in ServiceNow."
"I feel that the solution's user interface is an area with certain shortcomings, where improvements are required."
"The initial setup requires a lot of customization based on the individual company's processes."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"ServiceNow Now Platform's automation process needs improvement."
"This solution could be more user-friendly and involve less code. It requires a lot of SQL knowledge and programming. It is not a drag and drop solution."
ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews while Thinkwise is ranked 29th in Rapid Application Development Software with 1 review. ServiceNow Now Platform is rated 8.6, while Thinkwise is rated 6.0. The top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". On the other hand, the top reviewer of Thinkwise writes "Low-code platform needs knowledge of coding and best practices to make it work best. ". ServiceNow Now Platform is most compared with Microsoft Power Apps, ServiceNow, OpenText AppWorks , Appian and Mendix, whereas Thinkwise is most compared with Mendix, Microsoft Power Apps and OutSystems.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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