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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"This is a development platform that provides us with a strong database and a low code environment.""The main reason that people use ServiceNow is that performance is very good.""The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks.""We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system.""ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management.""The level of automation within the platform is great."

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"Zoho Creator can be integrated with other platforms easily.""I just like the simplicity of it."

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Cons
"This platform is used more by large companies because it is a little bit expensive.""The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement.""The basic reporting system is rather static.""The integration towards other ERP systems could be improved.""The cost has room for improvement. It is currently expensive.""The pricing model is complex and needs to be both lowered and simplified."

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"They should allow for more UI customization.""When you're developing database-type applications, there is no way to see the actual database tables. They call them forms, and I don't like that. Zoho should also provide better user guides."

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Pricing and Cost Advice
"It's expensive and if you need some analytical views of your activity, there is an additional cost.""Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."

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"It is at the bottom end of the price range.""We would prefer it if the price went down drastically."

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Top Answer: I just like the simplicity of it.
Top Answer: When you're developing database-type applications, there is no way to see the actual database tables. They call them forms, and I don't like that. Zoho should also provide better user guides.
Ranking
Views
1,963
Comparisons
978
Reviews
6
Average Words per Review
888
Rating
8.0
Views
1,277
Comparisons
1,047
Reviews
2
Average Words per Review
381
Rating
7.5
Comparisons
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Overview

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

As a purpose-driven company, making work, work better for people guides everything we do.

Zoho Creator is a web-based platform that lets everyone build custom business applications without any prior technical knowledge
Zoho Creator offers a first of its kind drag-n-drop interface to create tables/forms, design, schedule workflows and perform a variety of automated actions.

Zoho Creator's powerful tools for data collection and management, analysis, reporting and collaboration make it the smart choice for small to large organizations to run their business online, without any additional costs, infrastructure, or software.

Zoho Creator is used by more than 400,000 users and 100,000+ apps have been already created. Don't let complex looking workflows and business rules scare you.

Zoho Creator is completely non-programmer friendly. Use the intuitive and feature-rich platform to build your custom database applications. Just write your business rules and let the software handle deployment and hosting. You can create your own forms/tables afresh or import data from standard formats (.xls .csv .mdb) and get your database application online within minutes, really!

Offer
Learn more about ServiceNow Now Platform
Learn more about Zoho Creator
Sample Customers
experian, beachbody, health partners
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Top Industries
VISITORS READING REVIEWS
Computer Software Company35%
Comms Service Provider15%
Government7%
Financial Services Firm6%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider26%
Educational Organization6%
Energy/Utilities Company5%
Company Size
REVIEWERS
Small Business20%
Midsize Enterprise10%
Large Enterprise70%
No Data Available
Find out what your peers are saying about ServiceNow Now Platform vs. Zoho Creator and other solutions. Updated: November 2021.
554,529 professionals have used our research since 2012.

ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 6 reviews while Zoho Creator is ranked 22nd in Rapid Application Development Software with 2 reviews. ServiceNow Now Platform is rated 8.0, while Zoho Creator is rated 7.6. The top reviewer of ServiceNow Now Platform writes "Agile and robust tool; needs some improvements". On the other hand, the top reviewer of Zoho Creator writes "A low-code solution for creating custom applications ". ServiceNow Now Platform is most compared with Microsoft PowerApps, AWS Honeycode, OpenText AppWorks, Oracle Application Express (APEX) and Pega BPM, whereas Zoho Creator is most compared with Microsoft PowerApps, Oracle Application Express (APEX), OutSystems, Salesforce Platform and Mendix. See our ServiceNow Now Platform vs. Zoho Creator report.

See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.