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ServiceNow Orchestration vs Vitria BusinessWare comparison

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ServiceNow Orchestration

Read 12 ServiceNow Orchestration reviews
2,743 views|1,749 comparisons
90% willing to recommend
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Vitria BusinessWare

69 views|39 comparisons
Comparison Buyer's Guide
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Buyer's Guide
Process Automation
April 2024
Executive Summary

We performed a comparison between ServiceNow Orchestration and Vitria BusinessWare based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation.
To learn more, read our detailed Process Automation Report (Updated: April 2024).
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768,578 professionals have used our research since 2012.
Featured Review
Sabyasachi Ghosh
Provides a flexible interface for development, and we do not need a thick client to access the tool
Usually, we have a team of 10 people to identify tickets and assign them to available employees. This process is now automated with the help of the... Read more →
Use Vitria BusinessWare?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "In terms of price, this solution is at the higher end of what you'll find."
  • "This is an expensive product, but it is the best in the market considering the features and lack of competitors."
  • "ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."
  • "The solution is costly and orchestrations are very expensive."
  • "It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."
  • "The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."
  • "It is not very expensive."

    • More ServiceNow Orchestration Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about ServiceNow Orchestration?
    Top Answer:The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in… more »
    Read all 11 answers   →
    What is your experience regarding pricing and costs for ServiceNow Orches...
    Top Answer:The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to… more »
    Read all 9 answers   →
    What needs improvement with ServiceNow Orchestration?
    Top Answer:ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to… more »
    Read all 10 answers   →
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    Ranking
    13th
    out of 66 in Process Automation
    Views
    2,743
    Comparisons
    1,749
    Reviews
    8
    Average Words per Review
    470
    Rating
    8.4
    41st
    out of 66 in Process Automation
    Views
    69
    Comparisons
    39
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Learn More
    ServiceNow
    Vitria
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    Overview

    ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

    Vitria BusinessWare is an integration platform for complex business processes such as order fulfillment, supply chain interactions, insurance claims processing, and financial transactions. In addition, BusinessWare is the platform for Vitria’s specialized process applications for the telecommunications and healthcare sectors.
    Sample Customers
    experian, BEACHBODY, HealthPartners, Banosoft
    TXU Energy
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Government9%
    Insurance Company8%
    No Data Available
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise11%
    Large Enterprise72%
    No Data Available
    Buyer's Guide
    Process Automation
    April 2024
    Download Free Report
    Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation. Updated: April 2024.
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    768,578 professionals have used our research since 2012.

    ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews while Vitria BusinessWare is ranked 41st in Process Automation. ServiceNow Orchestration is rated 8.2, while Vitria BusinessWare is rated 0.0. The top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". On the other hand, ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BMC TrueSight Orchestration, whereas Vitria BusinessWare is most compared with .

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.