ServiceNow Security Operations vs Siemplify comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ServiceNow Security Operations and Siemplify based on real PeerSpot user reviews.

Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ServiceNow Security Operations vs. Siemplify Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Sentinel's most important feature is the ability to centralize all the logs in one place. There's no need to search multiple systems for information.""It has a lot of great features.""It's pretty powerful and its performance is pretty good.""Sentinel pricing is good""I like the unified security console. You can close incidents using Sentinel in all other Microsoft Security portals, when it comes to incident response.""It is always correlating to IOCs for normal attacks, using Azure-related resources. For example, if any illegitimate IP starts unusual activity on our Azure firewall, then it automatically generates an alarm for us.""The in-built SOAR of Sentinel is valuable. Kusto Query Language is also valuable for the ease of writing queries and ease of getting insights from the logs. Schedule-based queries within Sentinel are also valuable. I found these three features most useful for my projects.""Log aggregation and data connectors are the most valuable features."

More Microsoft Sentinel Pros →

"The "follow" feature is really good. If the user is not responding, there's an option to "follow". Just click on the button, and it will automatically trigger an email to the end user.""​Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence.​""The product has a very simple UI.""The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.""The solution is stable.""Reduces time to closure and closure metrics for vulnerabilities.""What I found most valuable in ServiceNow Security Operations is that it's very useful for any incoming vulnerability. For example, if my team finds any vulnerability on servers such as the CA and CMDB integrated with ServiceNow Security Operations, my team can make some changes. My team can map the vulnerabilities found on the CA server, make the changes required, and resolve the vulnerabilities before the system is attacked. You can avoid vulnerability attacks through ServiceNow Security Operations, so this is the best feature of the solution. ServiceNow Security Operations is beneficial mainly for vulnerability response and engagement purposes.""It's stable."

More ServiceNow Security Operations Pros →

"Without hyperbole, I have never, in my entire career, encountered a vendor or a vendor community as awesome as Siemplify. Siemplify and the Siemplify Community quite literally made it possible for our SOC to increase almost five-fold in our number of clients and number of analysts and to go from a Monday to Friday 9-5 shop to a 24/7 shop all in the span of under a year and a half and all while continually adding capabilities and improving the services we offer to our clients.""The most valuable feature of Siemplify is the playbooks that can be created.""The playbooks feature in Siemplify is crucial for automation. We've utilized both standard and custom integrations with other security operation solutions, enhancing our flexibility. The user interface is generally straightforward, although recent changes may require some adjustment and Siemplify's integrations and capabilities offer potential support for various compliance requirements."

More Siemplify Pros →

Cons
"Everyone has their favorites. There is always room for improvement, and everybody will say, "I wish you could do this for me or that for me." It is a personal thing based on how you use the tool. I do not necessarily have those thoughts, and they are probably not really valuable because they are unique to the context of the user, but broadly, where it can continue to improve is by adding more connectors to more systems.""There are certain delays. For example, if an alert has been rated on Microsoft Defender for Endpoint, it might take up to an hour for that alert to reach Sentinel. This should ideally take no more than one or two seconds.""We'd like to see more connectors.""They only classify alerts into three categories: high, medium, and low. So, from the user's point of view, having another critical category would be awesome.""Azure Sentinel will be directly competing with tools such as Splunk or Qradar. These are very established kinds of a product that have been around for the last seven, eight years or more.""The on-prem log sources still require a lot of development.""The solution could be more user-friendly; some query languages are required to operate it.""We do see continuous improvement all the time, however, I haven't got a specific feature that is lacking or not well designed."

More Microsoft Sentinel Cons →

"They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases.""The product is called SecOps, but it is not security operations in terms of SIEM solutions.""​Process framework and best practices for ease of integration between IT and security teams via incident, problem, and change.​""The threat intelligence module needs a better dashboard.""In future releases, I would like to add a follow-up and reminder feature. For the tickets in our queue, we could set reminders. This would help us prioritize older tickets before moving on to new ones.""There are limitations for the third-parties that are providing the inputs. They should increase the robustness of the solution.""An area for improvement I observed in ServiceNow Security Operations is the need to maintain correct CMDB data because if you're unable to do this, you can't perfectly maintain the vulnerability data. CMDB data in ServiceNow Security Operations needs to be accurate. As I've been working on ServiceNow Security Operations for only seven months, I still need more time to try all its modules before I can give recommendations regarding additional features I'd like to see in the solution.""The initial setup is difficult."

More ServiceNow Security Operations Cons →

"I'm inclined to say that I'd love to see some Machine Learning capabilities integrated into the platform, however, I just attended a demo this morning where Siemplify gave a sneak peek into some Machine Learning capabilities that they are currently developing and have roadmapped for release soon.""Building the playbooks could be easier and the integration could improve. It is a difficult process, such as what API connections need to be made.""We often encounter minor issues that could be improved, but we maintain communication with the developers and submit feature requests. Recently, I requested enhancements such as improved search functionality within playbooks and expanded options for exporting case data."

More Siemplify Cons →

Pricing and Cost Advice
  • "It comes with a Microsoft subscription which the customer has, so they don't have to invest somewhere else."
  • "It is a consumption-based license model. bands at 100, 200, 400 GB per day etc. Azure Sentinel Pricing | Microsoft Azure"
  • "Good monthly operational cost model for the detection and response outcomes delivered, M365 logs don't count toward the limits which is a good benefit."
  • "I have had mixed feedback. At one point, I heard a client say that it sometimes seems more expensive. Most of the clients are on Office 365 or M365, and they are forced to take Azure SIEM because of the integration."
  • "It is kind of like a sliding scale. There are different tiers of pricing that go from $100 per day up to $3,500 per day. So, it just kind of depends on how much data is being stored. There can be additional costs to the standard license other than the additional data. It just kind of depends on what other services you're spinning up in Azure, or if you're using something like Azure log analytics."
  • "I am just paying for the log space with Azure Sentinel. It costs us about $2,000 a month. Most of the logs are free. We are only paying money for Azure Firewall logs because email logs or Azure AD logs are free to use for us."
  • "Sentinel is a bit expensive. If you can figure a way of configuring it to meet your needs, then you can find a way around the cost."
  • "Azure Sentinel is very costly, or at least it appears to be very costly. The costs vary based on your ingestion and your retention charges."
  • More Microsoft Sentinel Pricing and Cost Advice →

  • "This product is a good value for the money."
  • "If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
  • "The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."
  • More ServiceNow Security Operations Pricing and Cost Advice →

    Information Not Available
    report
    Use our free recommendation engine to learn which Security Orchestration Automation and Response (SOAR) solutions are best for your needs.
    765,234 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for… more »
    Top Answer:We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is… more »
    Top Answer:The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.
    Top Answer:There is room for improvement in terms of developer support and documentation. While they offer some assistance, a more… more »
    Top Answer:The most valuable feature of Siemplify is the playbooks that can be created.
    Top Answer:Building the playbooks could be easier and the integration could improve. It is a difficult process, such as what API… more »
    Top Answer:We use Siemplify for over 20 use cases.
    Comparisons
    Also Known As
    Azure Sentinel
    Siemplify ThreatNexus
    Learn More
    ServiceNow
    Video Not Available
    Overview

    Microsoft Sentinel is a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution that lets you see and stop threats before they cause harm. Microsoft Sentinel delivers intelligent security analytics and threat intelligence across the enterprise, providing a single solution for alert detection, threat visibility, proactive hunting, and threat response. Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs. With Microsoft Sentinel, you can:

    - Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds

    - Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft

    - Investigate threats with AI and hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft

    - Respond to incidents rapidly with built-in orchestration and automation of common tasks

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    ServiceNow Security Operations is a cutting-edge security solution designed to elevate organizations' security incident response (SIR) processes through automation and orchestration. Going beyond traditional SOAR, this comprehensive Security Operations Suite integrates seamlessly with other ServiceNow products and offers a wide array of features. Its components include Security Incident Response (SIR), which automates incident workflows and offers pre-built playbooks; Security Configuration Compliance (SCC), continuously scanning and automating compliance tasks; Vulnerability Response (VR), prioritizing and remediating vulnerabilities; Threat Intelligence (TI), aggregating threat data for proactive threat hunting; and additional features like IT Service Management integration, Machine Learning and AI, reporting, and a mobile app. The benefits span improved incident response speed, reduced mean time to resolution, increased security posture, enhanced compliance, collaborative synergy between security and IT teams, and operational cost reductions. 

    Siemplify offers the ability to: Manage security operations from a single platform, build repeatable, automated security processes, and track, measure and improve SOC performance.

    Manage Security Operations from a Single Platform

    From case creation, through investigation to remediation – Siemplify provides the intuitive,  cloud-native workbench security operations teams have been craving to effectively respond at scale.

    Build Repeatable, Automated Security Processes

    Playbooks orchestrate over 200 of the tools that you rely on with a simple drag and drop interface. Automate repetitive tasks to free up your time for higher-value work and slash response times.

    Track, Measure and Improve SOC Performance

    Rise above the daily firefighting to make data-informed decisions that drive continuous improvement with machine-learning-based recommendations and advanced analytics for complete visibility of SOC activity.

    - Largest independent SOAR vendor

    - Purpose-built for enterprise and the leading SOAR for MSSP

    - The first Cloud-native SOAR solution

    Sample Customers
    Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
    DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
    FedEx Mondelez Intenrational Check Point Trustwave Atos Cyberint Bae Systems Crowe Longwall Security Telefonica Nordea HCL
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company11%
    Manufacturing Company8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    REVIEWERS
    Computer Software Company50%
    Financial Services Firm30%
    Manufacturing Company10%
    Analyst Firm10%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company13%
    Government10%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Comms Service Provider11%
    Financial Services Firm11%
    Energy/Utilities Company6%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise21%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise60%
    REVIEWERS
    Small Business33%
    Midsize Enterprise13%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise14%
    Large Enterprise55%
    Buyer's Guide
    ServiceNow Security Operations vs. Siemplify
    March 2024
    Find out what your peers are saying about ServiceNow Security Operations vs. Siemplify and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    ServiceNow Security Operations is ranked 7th in Security Orchestration Automation and Response (SOAR) with 14 reviews while Siemplify is ranked 14th in Security Orchestration Automation and Response (SOAR) with 3 reviews. ServiceNow Security Operations is rated 8.0, while Siemplify is rated 8.6. The top reviewer of ServiceNow Security Operations writes "Mature with nice UI and customizable workflows". On the other hand, the top reviewer of Siemplify writes "Great for reporting and ticketing for SOC MxDR client environments and has a great, supportive community". ServiceNow Security Operations is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, Fortinet FortiSOAR, Swimlane and Tines, whereas Siemplify is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, Swimlane and Fortinet FortiSOAR. See our ServiceNow Security Operations vs. Siemplify report.

    See our list of best Security Orchestration Automation and Response (SOAR) vendors.

    We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.