Compare ServiceNow Virtual Assistant vs. Tryvium Desk

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Ranking
4th
out of 13 in AI-Powered Chatbots
Views
10
Comparisons
4
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
5th
out of 13 in AI-Powered Chatbots
Views
10
Comparisons
2
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
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Also Known As
Passage AI
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Overview

Make it easy for employees and customers to resolve issues quickly and get what they need, when they need it, with an enterprise conversational experience powered by AI.

Tryvium Desk an Enterprise collaboration platform fueled with AI chatbots, to transcend difficulty in automating certain IT operations and providing most comprehensive customer experience & services. To go beyond traditional customer services and to expand the voice of the customer, Tryvium integrates MS Teams with markets leading ITSM tools empowering agent’s console with 360-degree view of customer profile and along with their previous ticket history. Tryvium adds value to MS Teams by including features such as a multi-level Visual IVR, Skill groups, Intelligent Routing, Pre-set Business Hours, Holidays, Real Time Translation etc. It also enables you to automate repetitive tasks using a chatbot. Leveraging Tryvium desk helps customers to engage and connect with the qualified support executive where they provide superior customer services based on the previous ticket history. A real-time dashboard helps supervisors understand contact center metrics, manage bots, manager users/agents and also comes with a rich analytical engine and reports for that number crunching.

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Sample Customers
MGM,Novant HealthKimberly-Clark
ServiceNow Virtual Assistant is ranked 4th in AI-Powered Chatbots while Tryvium Desk is ranked 5th in AI-Powered Chatbots. ServiceNow Virtual Assistant is rated 0.0, while Tryvium Desk is rated 0.0. On the other hand, ServiceNow Virtual Assistant is most compared with , whereas Tryvium Desk is most compared with .

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