ServiceNow vs SolarWinds MSP Manager

ServiceNow is ranked 1st in Help Desk Software with 77 reviews vs SolarWinds MSP Manager which is ranked 43rd in Help Desk Software. The top reviewer of ServiceNow writes "The ability to take the whole organization and put it in one place is valuable". ServiceNow is most compared with BMC Remedy, Micro Focus Service Manager and Zendesk. SolarWinds MSP Manager is most compared with SolarWinds Web Help Desk, Zendesk and ManageEngine ServiceDesk Plus.
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Most Helpful Review
Use SolarWinds MSP Manager? Share your opinion.
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Find out what your peers are saying about ServiceNow, BMC, CA Technologies and others in Help Desk Software.
269,608 professionals have used our research since 2012.

Quotes From Members Comparing ServiceNow vs SolarWinds MSP Manager

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
It has a higher cost compared to local/regional solutions.The first impact for the customer is that it is expensive, but do not forget that it is a solution that includes infrastructure; a single cost, easy to justify.

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Information Not Available
Help desk software report from it central station 2018 05 05 thumbnail
Find out what your peers are saying about ServiceNow, BMC, CA Technologies and others in Help Desk Software.
269,608 professionals have used our research since 2012.
Ranking
RANKING
Views
57,264
Comparisons
23,967
Reviews
78
Followers
1,960
Avg. Rating
8.9
Views
249
Comparisons
152
Reviews
0
Followers
42
Avg. Rating
N/A
Top Comparisons
Top Comparisons
Bmc logo80x80
Compared 16% of the time.
Zendesk logo
Compared 6% of the time.
See more ServiceNow competitors »
Zendesk logo
Compared 13% of the time.
See more SolarWinds MSP Manager competitors »
Website/Video
Website/VideoServiceNow
  • Vendor 7971 screenshot 1526751053
SolarWinds
  • Vendor 8022 screenshot 1521913076
OverviewQuestionmark icon
Overview

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

Information Not Available
OFFER
Learn more about ServiceNow
Learn more about SolarWinds MSP Manager
Sample Customers
Sample CustomersAAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow
Information Not Available
Top IndustriesQuestionmark icon
Top Industries
REVIEWERS
Healthcare Company
17%
Insurance Company
12%
Financial Services Firm
12%
University
10%
VISITORS READING REVIEWS
Financial Services Firm
19%
University
7%
Manufacturing Company
7%
Energy/Utilities Company
7%
No Data Available
Company SizeQuestionmark icon
Company Size
REVIEWERS
Small Business
11%
Midsize Enterprise
11%
Large Enterprise
79%
VISITORS READING REVIEWS
Small Business
14%
Midsize Enterprise
21%
Large Enterprise
65%
No Data Available
Help desk software report from it central station 2018 05 05 thumbnail
Find out what your peers are saying about ServiceNow, BMC, CA Technologies and others in Help Desk Software.
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269,608 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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