ServiceNow vs Symantec IT Management Suite

ServiceNow is ranked 1st in IT Asset Management with 77 reviews vs Symantec IT Management Suite which is ranked 32nd in IT Asset Management with 0 reviews. The top reviewer of ServiceNow writes "The ability to take the whole organization and put it in one place is valuable". ServiceNow is most compared with Micro Focus Service Manager, BMC Remedy and Zendesk. Symantec IT Management Suite is most compared with IBM Tivoli Asset Management for IT, ServiceNow and BMC Remedy Asset Management.
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Most Helpful Review
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Quotes From Members Comparing ServiceNow vs Symantec IT Management Suite

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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Find out what your peers are saying about ServiceNow, CA Technologies, Freshworks and others in IT Asset Management.
253,522 professionals have used our research since 2012.
Ranking
RANKING
Views
58,048
Comparisons
23,941
Reviews
78
Followers
1,994
Avg. Rating
8.9
Views
163
Comparisons
95
Reviews
0
Followers
156
Avg. Rating
N/A
Top Comparisons
Top Comparisons
Bmc logo80x80
Compared 5% of the time.
Zendesk logo
Compared 5% of the time.
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Website/Video
Website/VideoServiceNow
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Symantec
  • Vendor 8074 screenshot 1514062338
OverviewQuestionmark icon
Overview

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

Symantec IT Management Suite enables IT administrators to securely manage the entire lifecycle of desktops, laptops, and servers across Windows, Mac, Linux, Unix, and virtual environments including deployment, asset management, and patch management to reduce costs and increase productivity. IT Management Suite 8.0 brings significant new functionality and enhancements to this already feature rich solution. Before covering what’s new in version 8.0, here’s a quick overview of some of the key capabilities of IT Management Suite:

  • Reduce the cost of deploying and managing servers, desktops, and laptops from a centralized location in your environment 
  • Discovers, inventories, and tracks all the hardware and software assets in your IT infrastructure and manages the relationships between them in the Configuration Management Database (CMDB)
  • Centralizes and simplifies patch management. With this solution you can detect and repair security vulnerabilities for Windows, Mac, and Linux operating systems as well as Microsoft and over 50 non-Microsoft applications
Sample Customers
Sample CustomersAAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow
Information Not Available
Top IndustriesQuestionmark icon
Top Industries
REVIEWERS
Healthcare Company
15%
Insurance Company
12%
Financial Services Firm
12%
University
10%
VISITORS READING REVIEWS
Financial Services Firm
19%
Energy/Utilities Company
7%
Manufacturing Company
7%
Pharma/Biotech Company
6%
No Data Available
Company SizeQuestionmark icon
Company Size
REVIEWERS
Small Business
10%
Midsize Enterprise
11%
Large Enterprise
79%
VISITORS READING REVIEWS
Small Business
14%
Midsize Enterprise
21%
Large Enterprise
65%
No Data Available
It asset management report from it central station 2018 01 20 thumbnail
Find out what your peers are saying about ServiceNow, CA Technologies, Freshworks and others in IT Asset Management.
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253,522 professionals have used our research since 2012.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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