We performed a comparison between ServiceNow and Thinkwise based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."There are lots of modules around IT service management such as IT business management and human resource management (HRC)."
"It facilitates the monitoring of major incidents and provides insights into the effort expended to resolve each incident."
"Everything about the schema, including the design of ServiceNow, is great."
"It's more about the ease of use of ServiceNow. Plus, everything is there in a single platform. If you need any additional functionality, you just need to enable the plugins without even installing anything on the servers"
"Primarily, we use it for incident management and change across the landscape. It is the virtual repository for our incident management processes. It gives us visibility about what's happening from the change management perspective across our CABs, including our enterprise CABs."
"A workflow automation platform that's reliable, performs well, and has good reporting and integration."
"You can have it installed and up and running within hours if you know what you're doing. Time to market would be one of the main things to consider."
"ServiceNow has also enabled our Management Consulting business to provide Digital Transformation services for our clients the world over, as we use the platform as an accelerator for doing IT Target Operating Model transformations."
"We use this solution as a customer portal for teachers so they can plan exams for their students. Exams will also be created in the portal in future."
"Its setup is tough. It takes a lot of knowledge and a lot of experience."
"Like all other IaaS, PaaS, and SaaS subscription cloud providers, ServiceNow is constantly improving by building new capabilities to expand the breadth and depth of its offerings while increasing its activities with partners to build more capabilities."
"We can't update bulk tickets using a simple query language. Jira lets us update hundreds of tickets with one command. In ServiceNow, you need to select each task separately to close them. The dashboards could also be more user-friendly. Monday.com has better dashboards."
"Needs additional software titles and easier normalization."
"One thing I don't care for is the reporting and the way it functions."
"System deployment and automation capabilities could be within the platform, similar to competitors."
"The visuals are the one area where there is opportunity for improvement."
"I have a problem with the way the solution's price is calculated."
"This solution could be more user-friendly and involve less code. It requires a lot of SQL knowledge and programming. It is not a drag and drop solution."
ServiceNow is ranked 4th in Rapid Application Development Software with 211 reviews while Thinkwise is ranked 29th in Rapid Application Development Software with 1 review. ServiceNow is rated 8.4, while Thinkwise is rated 6.0. The top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". On the other hand, the top reviewer of Thinkwise writes "Low-code platform needs knowledge of coding and best practices to make it work best. ". ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian, whereas Thinkwise is most compared with Mendix, Microsoft Power Apps and OutSystems.
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We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
