Compare ServiceNow vs. TrackVia

ServiceNow is ranked 1st in Rapid Application Development Software with 22 reviews while TrackVia is ranked 30th in Rapid Application Development Software. ServiceNow is rated 8.2, while TrackVia is rated 0. The top reviewer of ServiceNow writes "Discovery has reduced the time to build/deploy devices within our environment". On the other hand, ServiceNow is most compared with BMC Helix ITSM, JIRA Service Desk and Zendesk, whereas TrackVia is most compared with Knack.
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ServiceNow Logo
48,376 views|28,823 comparisons
TrackVia Logo
203 views|162 comparisons
Most Helpful Review
Use TrackVia? Share your opinion.
Find out what your peers are saying about ServiceNow, Zudy, Appian and others in Rapid Application Development Software. Updated: November 2019.
382,196 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
The license model is based on a number of fulfillers (active users who play some role within the ServiceNow functionality). Therefore, you can serve as many end-users as you want, without additional costs.Initially, the licensing model ServiceNow came up with was very good. But now, from a licensing perspective, they are changing their model day by day. It is becoming a bit expensive for customers.Isn't pricing always too much? We really do chafe at the ITIL licensing. ITOM is also pretty expensive.ServiceNow is a leader and its pricing is quite good, quite competitive... Sometimes some plugins are not priced reasonably but, generally, the platform itself, its modules, are priced reasonably.ServiceNow pricing is an art, not a science. The deal depends on how commercially savvy you are, which does make it something that is quite difficult to get right. It is most definitely an opportunity area for ServiceNow to improve and have more visibility around pricing of the different products within the platform.It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.We know that ServiceNow is not cheap, it's more expensive than other solutions. But we are trying to increase our ability to handle tickets so that the cost per ticket is less.It has a higher cost compared to local/regional solutions.

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382,196 professionals have used our research since 2012.
Ranking
Views
48,376
Comparisons
28,823
Reviews
22
Average Words per Review
577
Avg. Rating
8.2
Views
203
Comparisons
162
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 22% of the time.
Compared 5% of the time.
Compared 5% of the time.
Compared 100% of the time.
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ServiceNow
TrackVia
Overview

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

TrackVia is a low-code alternative to spreadsheets, legacy databases and complicated enterprise systems. It Tracks, manages and automates critical business processes or operational workflows with greater efficiency, speed and ease. It helps to collect data accurately, analyze that data in real time, and take immediate action through automated tasks, alerts or even emails.
Offer
Learn more about ServiceNow
Learn more about TrackVia
Sample Customers
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow DirecTV, Red Seal
Top Industries
REVIEWERS
Healthcare Company15%
Financial Services Firm15%
Insurance Company10%
Manufacturing Company9%
VISITORS READING REVIEWS
Software R&D Company35%
Comms Service Provider9%
Government7%
Financial Services Firm6%
No Data Available
Company Size
REVIEWERS
Small Business14%
Midsize Enterprise13%
Large Enterprise73%
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise9%
Large Enterprise72%
No Data Available
Find out what your peers are saying about ServiceNow, Zudy, Appian and others in Rapid Application Development Software. Updated: November 2019.
382,196 professionals have used our research since 2012.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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