Compare ServiceNow vs. USU Valuemation

ServiceNow is ranked 1st in IT Asset Management with 22 reviews while USU Valuemation is ranked 15th in IT Asset Management. ServiceNow is rated 8.2, while USU Valuemation is rated 0. The top reviewer of ServiceNow writes "Discovery has reduced the time to build/deploy devices within our environment". On the other hand, ServiceNow is most compared with BMC Helix ITSM, Zendesk and JIRA Service Desk, whereas USU Valuemation is most compared with ServiceNow.
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CA IT Asset Manager Logo
968 views|327 comparisons
ServiceNow Logo
48,376 views|28,823 comparisons
USU Valuemation Logo
356 views|282 comparisons
Most Helpful Review
Use USU Valuemation? Share your opinion.
Find out what your peers are saying about ServiceNow, CA (A Broadcom Company), BMC and others in IT Asset Management. Updated: November 2019.
383,444 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
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The license model is based on a number of fulfillers (active users who play some role within the ServiceNow functionality). Therefore, you can serve as many end-users as you want, without additional costs.Initially, the licensing model ServiceNow came up with was very good. But now, from a licensing perspective, they are changing their model day by day. It is becoming a bit expensive for customers.Isn't pricing always too much? We really do chafe at the ITIL licensing. ITOM is also pretty expensive.ServiceNow is a leader and its pricing is quite good, quite competitive... Sometimes some plugins are not priced reasonably but, generally, the platform itself, its modules, are priced reasonably.ServiceNow pricing is an art, not a science. The deal depends on how commercially savvy you are, which does make it something that is quite difficult to get right. It is most definitely an opportunity area for ServiceNow to improve and have more visibility around pricing of the different products within the platform.It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.We know that ServiceNow is not cheap, it's more expensive than other solutions. But we are trying to increase our ability to handle tickets so that the cost per ticket is less.It has a higher cost compared to local/regional solutions.

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Also Known As
CA Asset Manager, ITAM, IT Asset Manager, CA SAM, CA Software Asset Manager, Asset Portfolio Management, Asset Portfolio ManagerValuemation
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CA (A Broadcom Company)
ServiceNow
USU
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Overview

CA Asset Manager gives you the confidence to deliver real business value throughout the asset lifecycle by enabling essential business functions such as
procurement, contract, vendor, license and financial management across your enterprise IT asset base. CA Asset Manager has recognized technology leadership in the areas of financial and contract management, and it is also an IT asset management market share leader.

Learn More: https://www.ca.com/us/products...

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

With Valuemation you can choose which modules you want to start with. Additional modules can be added at any time if required.

The Valuemation Suite not only covers the usual ITSM processes, but also offers advanced modules – e. g. for software license management, IT financial management, infrastructure and business service monitoring, customer relationship management, innovation management, IT analytics, etc.

In addition, Valuemation can also be used at any time in other service areas and thus as a central tool for Enterprise Service Management throughout the company.

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Learn more about CA IT Asset Manager
Learn more about ServiceNow
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Sample Customers
First Horizon National Corporation, Logicalis, Racing and Wagering Western AustraliaAAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow Alphapay AG, Atos IT Services GmbH, AVISTA Corp., Axians ICT Austria GmbH, BMW AG, Bilfinger SE, DataGROUP AG, Deutsche Telekom Technik GmbH, FIDUCIA IT AG, GISA GmbH, Heraeus Infosystems GmbH, Jungheinrich AG, mod IT GmbH, MTU Aero Engines GmbH, Silhouette International Schmied AG, soffico GmbH, Swiss POST CH AG, Viessmann IT Service GmbH, voestalpine AG
Find out what your peers are saying about ServiceNow, CA (A Broadcom Company), BMC and others in IT Asset Management. Updated: November 2019.
383,444 professionals have used our research since 2012.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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