Compare ServiceNow vs. USU Valuemation

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55,362 views|33,479 comparisons
USU Valuemation Logo
400 views|300 comparisons
Most Helpful Review
Find out what your peers are saying about ServiceNow, Device42, BMC and others in IT Asset Management. Updated: March 2021.
474,038 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
"The license model is based on a number of fulfillers (active users who play some role within the ServiceNow functionality). Therefore, you can serve as many end-users as you want, without additional costs.""The mandatory minimum is US$ 20,000 for licensing.""The licenses are expensive.""The setup cost is high compared to others, especially when the scope is not fixed.""I am from Brazil. For Latin American markets, ServiceNow is very expensive as compared to other vendors, such as VMware.""$230 per user.""It is very expensive because it is a big organization. You have to pay for additional things.""ServiceNow tends to be a little bit more expensive as compared to BMC Helix ITSM."

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Questions from the Community
Top Answer: : There is several difference between in Service and BMC Helix ITSM As BMC Helix ITSM is a fully internationalized environment: one can localize the labels, messages (system-generated messages)… more »
Top Answer: We have to purchase a license. The price is okay for us. It's reasonable.
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Ranking
1st
out of 39 in IT Asset Management
Views
55,362
Comparisons
33,479
Reviews
28
Average Words per Review
474
Rating
7.9
17th
out of 39 in IT Asset Management
Views
400
Comparisons
300
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Also Known As
Valuemation
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USU
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Overview

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

With Valuemation you can choose which modules you want to start with. Additional modules can be added at any time if required.

The Valuemation Suite not only covers the usual ITSM processes, but also offers advanced modules – e. g. for software license management, IT financial management, infrastructure and business service monitoring, customer relationship management, innovation management, IT analytics, etc.

In addition, Valuemation can also be used at any time in other service areas and thus as a central tool for Enterprise Service Management throughout the company.

Offer
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Learn more about USU Valuemation
Sample Customers
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Alphapay AG, Atos IT Services GmbH, AVISTA Corp., Axians ICT Austria GmbH, BMW AG, Bilfinger SE, DataGROUP AG, Deutsche Telekom Technik GmbH, FIDUCIA IT AG, GISA GmbH, Heraeus Infosystems GmbH, Jungheinrich AG, mod IT GmbH, MTU Aero Engines GmbH, Silhouette International Schmied AG, soffico GmbH, Swiss POST CH AG, Viessmann IT Service GmbH, voestalpine AG
Top Industries
REVIEWERS
Financial Services Firm17%
Healthcare Company13%
Manufacturing Company12%
Computer Software Company8%
VISITORS READING REVIEWS
Computer Software Company35%
Comms Service Provider14%
Government7%
Financial Services Firm6%
No Data Available
Company Size
REVIEWERS
Small Business20%
Midsize Enterprise12%
Large Enterprise68%
VISITORS READING REVIEWS
Small Business13%
Midsize Enterprise8%
Large Enterprise79%
No Data Available
Find out what your peers are saying about ServiceNow, Device42, BMC and others in IT Asset Management. Updated: March 2021.
474,038 professionals have used our research since 2012.

ServiceNow is ranked 1st in IT Asset Management with 32 reviews while USU Valuemation is ranked 17th in IT Asset Management. ServiceNow is rated 8.0, while USU Valuemation is rated 0.0. The top reviewer of ServiceNow writes "Good automatic workflows, excellent technical support, and has the capability to scale". On the other hand, ServiceNow is most compared with BMC Helix ITSM, Pega BPM, Appian, JIRA Service Desk and PagerDuty, whereas USU Valuemation is most compared with Device42.

See our list of best IT Asset Management vendors.

We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.