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Most Helpful Review
Find out what your peers are saying about ServiceNow, Device42, IFS and others in IT Asset Management. Updated: July 2021.
523,975 professionals have used our research since 2012.
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Pricing and Cost Advice
"The mandatory minimum is US$ 20,000 for licensing.""The licenses are expensive.""The setup cost is high compared to others, especially when the scope is not fixed.""I am from Brazil. For Latin American markets, ServiceNow is very expensive as compared to other vendors, such as VMware.""$230 per user.""It is very expensive because it is a big organization. You have to pay for additional things.""ServiceNow tends to be a little bit more expensive as compared to BMC Helix ITSM.""There are licensing fees."

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Questions from the Community
Top Answer: The solution is easy to use, simple to make queries, flexible to configure, integrates well, and supports all of our companies needs.
Top Answer: The license is on the basis of an annual subscription. We are happy with the pricing.
Top Answer: When we are using the solution on mobile phones on their networks the performance is reduced with a delay of approximately 8 seconds. There is less delay using the desktop computers connected to the… more »
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Ranking
1st
out of 43 in IT Asset Management
Views
54,222
Comparisons
33,283
Reviews
49
Average Words per Review
588
Rating
8.1
43rd
out of 43 in IT Asset Management
Views
7
Comparisons
3
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
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VNT Software
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Overview

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

With VNT's Hybrid Application Mapping Software you gain granular visibility of your entire IT environment, mapping your application, networks and dependencies in real-time. Our smart mapping solution is completely platform-agnostic and has limitless use-cases from cloud migration to cost optimization.

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Learn more about ServiceNow
Learn more about VNT Application Dependency Mapping Software
Sample Customers
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Clal Insurance, Cancelon, Modality, Windward
Top Industries
REVIEWERS
Financial Services Firm16%
Computer Software Company12%
Healthcare Company11%
Manufacturing Company11%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider14%
Government8%
Financial Services Firm7%
No Data Available
Company Size
REVIEWERS
Small Business19%
Midsize Enterprise13%
Large Enterprise67%
VISITORS READING REVIEWS
Small Business14%
Midsize Enterprise13%
Large Enterprise74%
No Data Available
Find out what your peers are saying about ServiceNow, Device42, IFS and others in IT Asset Management. Updated: July 2021.
523,975 professionals have used our research since 2012.

ServiceNow is ranked 1st in IT Asset Management with 49 reviews while VNT Application Dependency Mapping Software is ranked 43rd in IT Asset Management. ServiceNow is rated 8.2, while VNT Application Dependency Mapping Software is rated 0.0. The top reviewer of ServiceNow writes "Solid, highly scalable, and has got all the features, but needs better reporting, a graphical interface for resource management, and the ability to turn on and off portions of Project Management". On the other hand, ServiceNow is most compared with BMC Helix ITSM, Pega BPM, Microsoft PowerApps, Appian and JIRA Service Management, whereas VNT Application Dependency Mapping Software is most compared with .

See our list of best IT Asset Management vendors and best IT Service Management (ITSM) vendors.

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