We performed a comparison between ServiceNow and Xamarin Platform based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM)."For the nuts and bolts running of an IT organization, I can't really say there's anything lacking feature-wise."
"I like that it's always up and running."
"The solution has very good automation tools."
"Very easy to implement and to respond to my clients' needs."
"It is a very promising product. They have a new release every six months. They're investing quite a lot, and you can do many creative things with the product. If you know how it works, you can have stricter rules in the product."
"Easy to integrate with third-party applications."
"It enables us to meet SLAs, track issues across the environment, and report those issues."
"Being able to have the required information for project management is valuable. I've got multiple people accessing it, and I'm tracking tasks with percentages done. It allows me to have detailed notes and provides the ability to attach documents. I have used a lot of project management solutions, and there were gaps in terms of what was available. ServiceNow has got all the features and functionalities. It is a solid solution. It is also easy to get into and use. It is certainly highly scalable."
"Plugins like MvvmCross make a developer’s life easy."
"The most valuable feature of the Xamarin Platform is the deployment."
"I think the best part about Xamarin is that you can create apps for both platforms using one source code. That's the most powerful feature. When you develop something for Android, it also builds for iVerse as well. The cross-platform aspect of Xamarin is unique. The ability to develop both apps with a single code base is something very unique."
"We very much like the XAML design techniques, multiple layout and pages, MVVMCross support, and portability across different platforms."
"It has significantly reduced the skill barrier for development and testers."
"The solution is easy to understand and has banking integrated. The shorter development time, the bugging and as well as availability of a lot of documentation on the web. Also the native integration is easy."
"The ability to share a platform-agnostic common core, or business logic, enables a mobile developer to write code for all targeted mobile platforms, independent of the individual developer's specialization in iOS, Android, or Windows. This helps not only during development but also enables easier maintenance of deployed apps, since bug fixes or feature additions can be often made in the platform-agnostic layer."
"It allows us to reuse our knowledge of C# and .NET Framework."
"I have enjoyed all the features. There is not any feature that I have missed or didn't have."
"The ability to embed help information onto the screens."
"Creating service catalog forms could be made easier."
"The solution could be made cheaper. Machine learning and artificial intelligence should be introduced in the next release."
"The discovery of assets could be improved; right now they only allow for one domain."
"The solution’s pricing is expensive and could be improved."
"The interface is not user-friendly."
"We can't update bulk tickets using a simple query language. Jira lets us update hundreds of tickets with one command. In ServiceNow, you need to select each task separately to close them. The dashboards could also be more user-friendly. Monday.com has better dashboards."
"I would like to see hot reload, similar to what Flutter has out-of-the-box. There is "Live Reload" but it’s still in preview and was only recently announced."
"Xamarin Platform's performance base could be improved."
"For beginners, the entire setup can be overwhelming because it involves setting up development environments for iOS, Android, and Windows at the same time if you want to target all three."
"The monitoring of the remote devices is not good as it should be extended along. It would be useful if the log is more integrated with the central console. I am not sure it can be accessed but it would be better."
"It would be better if they offered more certifications. They offer a number of certifications for Azure but none for Xamarin. This is something that could be provided for developers to show off their competency. Technical support could be better."
"The solution struggles a little bit with binding libraries."
"The performance needs improvement, especially the dev tools, and also the ultimate output of the mobile applications."
"The architecture in the Xamarin Platform has to improve, there are some features missing."
ServiceNow is ranked 1st in IT Service Management (ITSM) with 210 reviews while Xamarin Platform is ranked 5th in Mobile Development Platforms with 37 reviews. ServiceNow is rated 8.4, while Xamarin Platform is rated 8.2. The top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". On the other hand, the top reviewer of Xamarin Platform writes "It's about to be retired and replaced with an inferior product, but offers excellent cross-platform development capabilities". ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian, whereas Xamarin Platform is most compared with Appium, Ionic, OutSystems, Apple Xcode and Mendix.
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