ServiceNow vs Zudy Vinyl

ServiceNow is ranked 1st in Rapid Application Development Software with 17 reviews vs Zudy Vinyl which is ranked 11th in Rapid Application Development Software with 6 reviews. The top reviewer of ServiceNow writes "We've been looking at a means to provide a service catalog experience to the business as a whole". The top reviewer of Zudy Vinyl writes "Lite Integration enables us to easily pull data together from several systems, without coding". ServiceNow is most compared with BMC Helix Remedy, Micro Focus Service Manager and Zendesk. Zudy Vinyl is most compared with QuickBase, OutSystems and QualiSystems CloudShell. See our ServiceNow vs Zudy Vinyl report.
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Quotes From Members Comparing ServiceNow vs Zudy Vinyl

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
The biggest feature is that it is cloud-based, so it's always updated, it's always current. We don't have to worry about patches, revisions. We're always working with the latest version.It uses a common base of data and allows different types of records to pull from that same base of data.We can keep track of incidences. There is a bucket where we keep all our information, and it enables communication between stakeholders. It helps us collaborate with each other.If it is a high priority, they will respond very quickly. If it is a low priority issue, it might take some time, some three or four days. I would rate the technical support as a 10 out of 10.The most recent addition of SAM Premium is a game changer for many organizations.The look and feel is a valuable benefit for adoption.​The workflow capability for easy setup is powerful.Easy to implement and consolidate different platforms and users with useful functionalities.

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The Lite Integration is really the key thing. You're able to attach the Vinyl software to a variety of different systems very easily and pull data together in a way that is really difficult to do using traditional technology... Also, the fact that it's a no-code platform also makes it easier for people to understand and deal with internally, to continue to build applications and modify existing applications.With the Lite Integration, I didn't to have to disrupt my entire organization to do something. We haven't had to disrupt IT and the business organizations to keep them up and running.Valuable features include the ability to connect to disparate data sources, the workflow engine, and the speed and agility in building apps.It gives us an accurate idea of where we stand as a business, on many different levels. It also gives our sales department more of an idea of how they are doing for the month, every month. And it gives us more capabilities within our systems, to pull information out.It is a platform which can grow with us and get us out of spreadsheets.You do not need to be a programmer to use it or build something in it.You can unite data which lives in different sources without moving that data.The product has reduced the time that it takes us to produce apps.

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Cons
Some enhancements to the self-service platform would be helpful. That part is still a little barebone... Also, the mobile app is not bad, but it's limited.The scalability needs improvement.The ability to embed help information onto the screens.We would like to have an Asset Management and/or Project Management feature enabled in this version and in the IT Service Management edition.The Express edition does not allow the option for scripting.I would like to see Advanced Intelligent Automation.Local solutions have lower costs.Needs additional software titles and easier normalization.

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While some of the reporting functionality is adequate, reporting needs to continue to be worked on, given the fact that there are a lot of really good reporting tools out there.Perhaps the UI could be improved.The calendar has room for improvement, but that's what they're going to be working on next, to make a Gantt chart.If it could be prettier, it might be a bit more attractive on the business side. The most meaningful improvement might be done in some of the aesthetics of the reporting and dashboarding.

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Pricing and Cost Advice
It has a higher cost compared to local/regional solutions.The first impact for the customer is that it is expensive, but do not forget that it is a solution that includes infrastructure; a single cost, easy to justify.

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Pricing was actually one of the things that drew us to the product initially... the way it was licensed at the time, I got a flat monthly fee from Zudy for the Vinyl product, which allowed me to basically have unlimited use of it... We have an annual license, we pay monthly. It's very competitive and very worthwhile given the return we get out of it.The key thing here is that the pricing is just one price. We can do as much or as little with the product as we want to which is very attractive. I don't have to worry about if I build a new app, I have to pay more. Or, if I put 20 more people logging into the app, I don't have to pay any extra for that either.Pricing is less than the cost of a consultant and the value you receive is much greater.You always look for the underlying cost, there's always underlying costs but the value is fine. I don't think it should cost any more. You pay for the software but you're also paying for their employees, when they work onsite for you.It is affordable.

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report
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Ranking
RANKING
Views
63,243
Comparisons
24,626
Reviews
15
Followers
1,546
Avg. Rating
8.7
Views
3,045
Comparisons
1,531
Reviews
4
Followers
51
Avg. Rating
8.8
Top Comparisons
Top Comparisons
Compared 16% of the time.
Compared 6% of the time.
See more ServiceNow competitors »
Compared 23% of the time.
Compared 15% of the time.
See more Zudy Vinyl competitors »
Website/Video
Website/VideoServiceNow
Zudy
Overview
Overview

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

Zudy is a visionary enterprise application development company with a breakthrough no-code platform known as Vinyl. Vinyl’s patented technology-agnostic development environment turns mobile and web into one, enabling enterprises to build highly configurable applications in just days rather than months. Using Vinyl, enterprises can dramatically increase the number of new applications they can build from an average of three per year to more than 50.

OFFER
Learn more about ServiceNow
Learn more about Zudy Vinyl
Sample Customers
Sample CustomersAAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow Brooks Brothers, Stericycle, DXL, Aetna, JCrew, Barstool Sports, iHeart Media, Cal-Maine Foods Inc, Collette Travel, Kraft Sports Group, Fresh Direct
Top Industries
Top Industries
REVIEWERS
Healthcare Company
16%
Financial Services Firm
14%
Insurance Company
12%
University
10%
VISITORS READING REVIEWS
Financial Services Firm
19%
Energy/Utilities Company
7%
Manufacturing Company
7%
University
7%
No Data Available
Company Size
Company Size
REVIEWERS
Small Business
13%
Midsize Enterprise
11%
Large Enterprise
76%
VISITORS READING REVIEWS
Small Business
15%
Midsize Enterprise
21%
Large Enterprise
65%
No Data Available
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