Anonymous UserDirector of IT at a logistics company
Anonymous UserNetwork Analyst at a computer software company
Daniel ShineSystems and Data Warehouse Supervisor at MMSD
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."
"Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc."
"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment."
"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."
"It's a great solution for highlighting and discovering useful information regarding our network's elements."
"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."
"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"The most valuable feature as of late has been the API integration with ServiceNow."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
"It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation."
"We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay."
"All the features are very good. The monitoring of the equipment, the configuration manager, and the IP address monitoring are great."
"The connectivity of the solution is very good."
"A product that is well-tested and trusted in demanding situations."
"The most valuable feature of this solution is the alerts."
"The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need."
"I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer."
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."
"There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way."
"Their pricing model needs improvement."
"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."
"Some similar solutions offer end-to-end visibility."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."
"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."
"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."
"The reporting of NMS is good, but it could be better."
"The reporting of NMS is good, but it could be better."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"This solution would benefit from expanding on the capabilities within the API."
"We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak."
"Scalability is a bit tricky because it requires more gateways in order to get the performance you may need. It also requires a lot of licensing."
"My team has had a lot of issues with support."
"The only thing that can be improved is to continually add to the existing capabilities of the product."
"It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution."
"Sometimes there are issues when upgrading to a new version of the product."
"It would be nice if SolarWinds added some technical protocols like Modbus. The market needs a simple solution for monitoring a technical device."
"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."
"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."
"There are cheaper solutions available."
"The pricing has been fair."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"It is expensive."
"Some solutions are open source and free."
"It is relatively inexpensive compared to other products in the same category."
"It's expensive and there are costs in addition to the standard licensing."
"The price is more expensive than some other products, such as ManageEngine."
"I find that the pricing is acceptable."
"USD $15,000 annually for maintenance."
"It is not an expensive product."
NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.
SevOne provides modern monitoring and analytics solutions that organizations need to monitor their networks today, tomorrow and beyond. SevOne simplifies the extraction and enrichment of metric, flow, and streaming telemetry data across multi-vendor networks enabling enterprises, carriers and managed services providers to ensure optimal network operations and performance.
SevOne provides SaaS, public cloud and on-prem offerings, including several pre-built solutions specifically designed to solve SD-WAN, SDN, NFV and enterprise Wi-Fi challenges. SevOne helps customers compete and win in the connected world by increasing their business agility and velocity of delivering new applications and services. SevOne is privately held and is headquartered in Boston, Mass. Follow SevOne on Twitter at @SevOneInc.
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SevOne Network Data Platform is ranked 9th in Cloud Monitoring Software with 10 reviews while SolarWinds NPM is ranked 3rd in Cloud Monitoring Software with 19 reviews. SevOne Network Data Platform is rated 8.4, while SolarWinds NPM is rated 8.2. The top reviewer of SevOne Network Data Platform writes "Easy to use, facilitates proactive problem detection and resolution, with helpful and responsive support". On the other hand, the top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". SevOne Network Data Platform is most compared with Zabbix, Splunk, ThousandEyes, Netrounds and PRTG Network Monitor, whereas SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, Wireshark, PRTG Network Monitor and LogicMonitor. See our SevOne Network Data Platform vs. SolarWinds NPM report.
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