We performed a comparison between ShieldX and Sophos XG based on real PeerSpot user reviews.
Find out what your peers are saying about Netgate, Fortinet, OPNsense and others in Firewalls."Fortinet FortiGate is stable. It's used across all the countries, this is the way most multinationals run their system."
"This product is definitely scalable."
"The features that I have found most valuable are the SD-WAN and their IP4 policy."
"The web tutor and automatic rules by schedule are good features."
"The most valuable features are that it is very simple to configure and to manage."
"Easy to implement, and it is also reliable."
"The most valuable feature is the bundled subscription, which is IPS, TV and web filtering."
"FortiGate SD-WAN facilitated a smooth transition for our customers between their two internet service providers, ensuring uninterrupted connectivity without any downtime."
"We were able to see what devices are talking to each other, giving us more visibility."
"...It takes the exact same policies that you would apply to your on-premise environment and enables you to simply apply them to the cloud. It becomes one policy for both on-prem and for the cloud."
"The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput."
"ShieldX has been designed from the very beginning to work well in cloud environments. It understands autoscaling, automation, and auto-configuration. These are the things which are important in today's operating environment."
"The UI was also one of the huge selling points. My web development manager was blown away with the detail and the granularity that you can get out of the UI. It is a very strong and informative UI, with the amount of data it provides."
"It has helped us tighten our security posture. Now, staff can only access things that they should be accessing."
"The Adaptive Intention Engine is fantastic. It allows us to develop security policies using the language of our internal customers. It's machine-learning applied to security workflows. That allows us to much more easily construct the policies that will protect those workflows."
"The solution is stable. I've had very few problems with it."
"The security of the solution, thanks to the built-in unified threat management, is one of its most valuable features. Plus, one single pane of glass is all you need to manage the whole solution, and web management can be done from anywhere."
"We've deployed quite a number for our users and our customers, and the feedback is quite positive in terms of management and also administration."
"it's user-friendly, not complex."
"One feature of Sophos XG that I found incredibly beneficial for threat prevention is its endpoint protection."
"The solution was able to be integrated well with exciting hardware and software and in multiple business sectors."
"The user interface is very good. It's already quite simple and easy to use."
"I rate Sophos support 10 out of 10. When my device was freezing, I contacted them, and sent me a replacement. It only took a couple of days for Sophos to ship the device to Kenya. I didn't have a redundant device, so it was urgent."
"FortiGate is really good. We have been using it for quite some time. Initially, when we started off, we had around 70 plus devices of FortiGate, but then Check Point and Palo Alto took over the place. From the product perspective, there are no issues, but from the account perspective, we have had issues. Fortinet's presence in our company is very less. I don't see any Fortinet account managers talking to us, and that presence has diluted in the last two and a half or three years. We have close to 1,500 firewalls. Out of these, 60% of firewalls are from Palo Alto, and a few firewalls are from Check Point. FortiGate firewalls are very less now. It is not because of the product; it is because of the relationship. I don't think they had a good relationship with us, and there was some kind of disconnect for a very long time. The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate."
"The solution could have licensing fees reduced in the future."
"We would like to see a better training platform implemented."
"They need to improve their technical support."
"Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature. For example, if you cannot access your email you could receive an SMS message."
"It needs more available central management."
"They are doing good, but they can improve the distributor assignment. The availability of the product and the timeline of delivery are the main things. The distribution should be swift, and the distributor should not reach out to end customers directly. They should work as a distributor. There should also be one more local distributor. Currently, there is only one distributor in Pakistan, and the rest of them are in UAE. It is difficult to work with only one distributor. Sometimes, you don't get along with the same distributor, and that's why they should have one more distributor. Their licensing should also be improved. The activation or renewal of the product should be done from the date of renewal, not from the date on which the license expired."
"Maybe they could make some features more accessible, such as a way to translate directions between two networks that share the same subnets."
"I would like better reports and in-depth reporting."
"They need to be consistent in performance and capabilities over time, given the fact that this is new and I want to see where this goes in the next year or so. As the vendor continues to evolve and add future functionality, we want to make sure that we are still keeping up with the integrations, etc. Time will be the key factor here. The proper support for some of the latest technologies, Docker containers, etc. They need to keep up with threat landscape, so we will see how the security get layered. This is what we are going to be keeping an eye on."
"With any kind of tool like ShieldX, where you're in the cloud instead of a traditional firewall, you're using CPU resources in those environments to provide the protection. So there's a cost associated with CPU resources. I'm pressing upon them to make the product much more efficient and use less CPUs to do the same thing."
"There should be a bit more customer care, with regular review meetings on it or regular reports. It would be nice to have a quarterly or biannual review of what ShieldX has blocked."
"We are having some issues with their LDAP and integrating it with the Active Directory. We can't seem to set it up."
"One area where Sophos XG could improve is in its patch management system."
"The reaction time of the GUI is terrible when compared to other manufacturers."
"They need to improve the SD-WAN feature."
"The UTM itself needs improvement. When you're navigating it seems like it takes forever to load anything. The hardware is okay. It's just the software that could be more responsive."
"The manuals or guides we are given are too simple. When we are implementing the product, it is difficult for us as we don't have more detailed information."
"Since Sophos took over Cyberoam, the online technical library and support library have become super messy. To get a piece of information is becoming a nightmare. They need to reorganize the online technical support and technical library."
"I do prefer when updates come out a bit quicker."
"I'm just a sole proprietor for IT support, and from my perspective, there could be better ways to educate a proprietor, such as myself, on how to set it up, and program it, and manage it. They do tend to have support, but a lot of times, it is for larger networks. I need something that is simpler and more rudimentary as to how to go about setting up and configuring the firewall, setting up the rules, and that type of thing. So, if there is a missing component there, that would be it."
Earn 20 points
ShieldX is ranked 46th in Firewalls while Sophos XG is ranked 7th in Firewalls with 192 reviews. ShieldX is rated 9.2, while Sophos XG is rated 8.2. The top reviewer of ShieldX writes "Proactively monitors, blocks, and reports what it has blocked; and self-updates meaning there is zero maintenance". On the other hand, the top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". ShieldX is most compared with , whereas Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Palo Alto Networks NG Firewalls.
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