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Siebel Contact Center vs Vtiger CRM comparison

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Siebel Contact Center

49 views|39 comparisons
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Vtiger CRM

Read 3 Vtiger CRM reviews
393 views|143 comparisons
100% willing to recommend
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Buyer's Guide
Contact Center Platforms
April 2024
Executive Summary

We performed a comparison between Siebel Contact Center and Vtiger CRM based on real PeerSpot user reviews.

Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms.
To learn more, read our detailed Contact Center Platforms Report (Updated: April 2024).
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767,847 professionals have used our research since 2012.
Featured Review
Use Siebel Contact Center?
Valdi Venter
A modular, easy-to-use solution that needs to improve support and include automation
It has yet to improve my organization 100%. I'm still getting the salespeople to actually use the system, but it does allow them now to do data... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "We are using the free open-source version of Vtiger CRM."
  • "The price doesn't change when you add users. It's a flat fee, and that's attractive."

    • More Vtiger CRM Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about Vtiger CRM?
    Top Answer:The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex.
    Read all 2 answers   →
    What is your experience regarding pricing and costs for Vtiger CRM?
    Top Answer:The pricing, compared to other solutions, is very good. The price doesn't change when you add users. It's a flat fee, and that's attractive. Especially in South Africa, when you're working in Rand… more »
    Read all 2 answers   →
    What needs improvement with Vtiger CRM?
    Top Answer:There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and… more »
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    Ranking
    10th
    out of 36 in Contact Center Platforms
    Views
    49
    Comparisons
    39
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    31st
    out of 169 in CRM
    Views
    393
    Comparisons
    143
    Reviews
    2
    Average Words per Review
    972
    Rating
    7.5
    Comparisons
    Also Known As
    Vtiger Sales CRM
    Learn More
    Oracle
    Vtiger
    Overview
    Oracle's Siebel Contact Center transforms a business's call center into an integral part of its total sales, marketing, and service delivery strategy. The application enables agents to handle service, support, and sales interactions seamlessly across all communication channels. As a result, businesses can reduce costs while enhancing service delivery.
    vtiger CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.
    Sample Customers
    Southwest Airlines Co., Smiles S.A., Telekom Deutschland GmbH, Turk Telekom, Contact Management Center A.S., City of Atlanta, Ricoh Europe plc., City of Atlanta, BT
    Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Educational Organization79%
    Real Estate/Law Firm5%
    Financial Services Firm2%
    Government2%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business6%
    Midsize Enterprise82%
    Large Enterprise13%
    Buyer's Guide
    Contact Center Platforms
    April 2024
    Download Free Report
    Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms. Updated: April 2024.
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    767,847 professionals have used our research since 2012.

    Siebel Contact Center is ranked 10th in Contact Center Platforms while Vtiger CRM is ranked 31st in CRM with 3 reviews. Siebel Contact Center is rated 0.0, while Vtiger CRM is rated 7.6. On the other hand, the top reviewer of Vtiger CRM writes "A modular, easy-to-use solution that needs to improve support and include automation". Siebel Contact Center is most compared with , whereas Vtiger CRM is most compared with Odoo.

    We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.