Siemens IT Solutions and Services vs T-Systems CRM Services comparison

Siemens IT Solutions and Services is a new Siemens Group that comprises of formerly five Siemens separate business activities: Business Innovation Center (BIC), Switzerland, Development Innovations & Projects (DIP), Greece, Program and System Engineering (PSE), Austria, Siemens Business Services (SBS), Germany and Siemens Information Systems Ltd. (SISL), India. Together with the other Siemens Groups and leading market partners, Siemens IT Solutions and Services offers a unique range of comprehensive, completely integrated, sector-specific IT solutions and services from one single source.

T-Systems' professional CRM solutions and services enable you to optimize customer identification, acquisition, service and retention. It provides Innovative ICT facilitates the organization, automation and synchronization of relevant business processes, such as sales activities, marketing, customer service and support. CRM addresses all essential tasks, so you can attract new customers, strengthen relationships with existing customers and win back previous customers. To achieve this, all customer touchpoints need to be integrated, and customer-facing processes designed efficiently. That ensures that all customer related information can be electronically captured.