We performed a comparison between Splunk APM and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most beneficial aspect of Slunk APM is the ATM, which is the map displaying the inbound and outbound relationships of the microservices, as well as the traffic between these dependencies. This feature provides us with valuable insights and helps us understand the interactions between different microservices."
"Splunk APM has helped us to standardize logging and monitoring procedures."
"The most valuable features are troubleshooting and optimizing application performance."
"Splunk's dashboards are great."
"The solution's service map feature allows us to have a holistic overview and to see quickly where the issues are."
"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."
"Detectors are a powerful feature."
"The solution is stable and reliable."
"The glass tables are very helpful."
"Alerts and episodes are valuable to me."
"The feature that stood out to me most from Splunk IT Service Intelligence (ITSI) was automated dashboarding or reporting. The solution lists the severity level of issues, and the response times."
"I find the episode review, glass tables, and correlation search features very useful."
"The KPS used to automate the integration policy is the most valuable feature of Splunk ITSI."
"The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity."
"We save substantial time on monitoring tasks because we don't have to search for what we need. Everything is packed, so you can drill down to the end values by just doing the kit. We don't spend a lot of time on this. Splunk ITSI is easy to use and not time-consuming."
"The solution has been stable."
"The monitoring of workloads when using SignalFx could be improved."
"It is essential for the monitoring tool to deliver quick response times when generating analytical reports, instead of prolonged delays."
"They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved."
"The licensing model is expensive. We need to monitor the amount of data ingested because the cost is based on the data collected."
"The UI enhancements could be a way to improve the solution in the future."
"Splunk APM's performance could be improved - at the moment, it's very slow and takes forever to give me what I want."
"Splunk APM should include a better correlation between resources and infrastructure monitoring."
"There are some predefined metrics.......we may want to create customized metrics."
"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties."
"We're using predictive analytics, and there are three or four algorithms. It would be helpful if this process were more standardized and scalable."
"It would be advantageous to enhance the dashboard by incorporating sections for monitoring, service health, and a filter for the KPIs."
"Integration is the most critical area to improve in Splunk IT Service Intelligence (ITSI). It wasn't a great experience because you had to do a little back and forth to integrate the solution."
"It would be good if an interface was included in the next release."
"Quality-of-life features have room for improvement."
"Splunk ITSI consumes a lot of CPU resources."
"We'd like them to show more inputs on the dashboard."
More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →
Splunk APM is ranked 14th in Application Performance Monitoring (APM) and Observability with 12 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. Splunk APM is rated 8.2, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Splunk APM writes "Provides great visibility, analysis, and data telemetry". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Splunk APM is most compared with Sentry, Elastic Observability, Monte Carlo, Grafana and Splunk Real User Monitoring (RUM), whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, BMC TrueSight Operations Management and Splunk Enterprise Security. See our Splunk APM vs. Splunk ITSI (IT Service Intelligence) report.
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