Compare SimpleWorks Enterprise Chatbot vs. Velaro Live Chat

SimpleWorks Enterprise Chatbot is ranked 18th in Live Chat while Velaro Live Chat is ranked 13th in Live Chat. SimpleWorks Enterprise Chatbot is rated 0, while Velaro Live Chat is rated 0. On the other hand, SimpleWorks Enterprise Chatbot is most compared with , whereas Velaro Live Chat is most compared with .
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Ranking
18th
out of 18 in Live Chat
Views
1
Comparisons
0
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
13th
out of 18 in Live Chat
Views
30
Comparisons
16
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
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Overview

A Virtual Assistant To Your Rescue!
SimpleWorks Enterprise Chatbot platform is AI powered 24*7 virtual agent that can be accessed anytime and anywhere. SimpleWorks Chatbot can handle high-volume of inquiries regarding general FAQ’s, product related queries, polices and procedures, complaints, etc. It can also authenticate users and facilitate user-specific information and transactions. It not only understands the intent of customer conversation through natural language processing (NLP), but can also analyze the sentiments of customer responses and transfer the conversation to a live agent if needed. SimpleWorks Chatbot platform is comprehensive, scalable and easily supports integrations with other enterprise solutions like CRM, Core Banking/Insurance Platform, HR System, etc.

Velaro Live Chat offers a robust, customizable solution that's easy to set up and starts delivering results within hours or days. It automatically and instantly get a full picture of every website visitor - what they've viewed, how they got to your site and what they've chatted about before. Your agents will know the answer before the customer even asks the question. Velaro Live Chat is a rules-based workflow and routing functionality that send chats to individual customer service reps (or groups of CSRs) based on any criteria. It can filter, view and analyze enterprise-wide live help performance with the set of reporting tools, real time, or run regularly scheduled reports. It has an Enterprise Security using a click-to-chat tools that are designed with privacy.
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Sample Customers
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Dell, Comcast, Pfizer, University of Pennsylvania
We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.