Compare Sitel Contact Management Outsourcing vs. Vertex Business Services Contact Management Outsourcing

Sitel Contact Management Outsourcing is ranked 4th in Customer Management Contact Center Outsourcing while Vertex Business Services Contact Management Outsourcing which is ranked 16th in Customer Management Contact Center Outsourcing. Sitel Contact Management Outsourcing is rated 0, while Vertex Business Services Contact Management Outsourcing is rated 0. On the other hand, Sitel Contact Management Outsourcing is most compared with Teleperformance Contact Management Outsourcing, Alorica Contact Management Outsourcing and Convergys Contact Management Outsourcing, whereas Vertex Business Services Contact Management Outsourcing is most compared with .
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Sitel
Vertex
Overview

We are a leading global outsourcing provider of customer experience management with 150 offices across 25 countries and more than 75,000 associates speaking 48 languages. Our contact center associates deliver more than 2.5 million unique customer experiences every day.

NLB Services is a technology, analytics and process optimization company with a focused Indirect Tax Digital Transformation practice. NLB Services has a team of tax technology experts to resolve challenges and manage tax digital transformation in the Indirect Tax Life Cycle. The Indirect Tax Life Cycle consists of initiate transaction, determine tax, record, reconcile, and compliance. NLB Services offers Tax Automation (Integration of ERP's with various tax software systems), Robotics Process Automation, Analytics, IoT, Machine Learning, and Artificial Intelligence to make the processes in Indirect Tax Life Cycle efficient and effective.

NLB Services provides end-to-end delivery using the Waterfall and Agile methodologies. Next Level Business Services’ biggest differentiator is people, tools, and framework that brings time-to-value and optimize cost to their clients.

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Sample Customers
Canadas largest communications companyDC Water, Puget Sound Energy, Metropolitan St. Louis Sewer District
We monitor all Customer Management Contact Center Outsourcing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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