OpenText SiteScope vs SolarWinds AppOptics comparison

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Executive Summary

We performed a comparison between OpenText SiteScope and SolarWinds AppOptics based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText SiteScope vs. SolarWinds AppOptics Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"For the system environment, SiteScope can be useful.""It's easy to template standard monitoring configurations, and automate monitoring configuration.""It's integrated with different monitoring tools, such as AppDynamics.""It's a very flexible product so you can run a script out of it, even straight out of the box.""VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor.""The most valuable feature of SiteScope is its infrastructure monitoring.""Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored.""The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."

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"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis.""Technical support is always live and they're supportive.""The sum solution, NTA, and DPA.""I have found the most valuable feature is application performance management.""The reporting of the solution is very good.""The product has a great dashboard."

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Cons
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL.""In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution.""The lack of an agent means that remote monitoring requires multiple firewall ports to be opened.""They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files.""It could be more reliable using a database repository instead of a log repository.""You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product.""The graphs and dashboard in the solution are areas that need improvement.""It may lack some features other products in the category have like more detailed transaction tracking."

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"The integration with Unix services should be a bit more straightforward.""The solution should be more user-friendly.""The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models.""In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products.""AppOptics would benefit from having a much more centralized view.""I would like to see more integration with other tools that are available on the market."

More SolarWinds AppOptics Cons →

Pricing and Cost Advice
  • "Licensing is a little steep."
  • "Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
  • "SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
  • "You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
  • "When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
  • "It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
  • "The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
  • "The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
  • More OpenText SiteScope Pricing and Cost Advice →

  • "Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."
  • "I believe the current licensing cost is reasonable."
  • "Since it's a negotiable rate, I would rate the pricing as a five out of five."
  • More SolarWinds AppOptics Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of SiteScope is its infrastructure monitoring.
    Top Answer:I would rate the pricing of SiteScope as a five out of ten in terms of costliness. It is not overly expensive, but there is room for improvement in terms of cost-effectiveness in some areas.
    Top Answer:In terms of improvement, OpenText SiteScop could become a better solution by adding more monitoring templates, like RedScope, to make it easier to track specific technologies. It should also improve… more »
    Top Answer:The solution should be more user-friendly.
    Top Answer:I used the solution for monitoring servers and network equipment.
    Ranking
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    1,891
    Comparisons
    913
    Reviews
    7
    Average Words per Review
    643
    Rating
    7.6
    Views
    1,321
    Comparisons
    935
    Reviews
    3
    Average Words per Review
    315
    Rating
    8.0
    Comparisons
    Also Known As
    Micro Focus SiteScope, HPE SiteScope, SiteScope
    AppOptics, SolarWinds TraceView, Librato
    Learn More
    Overview

    OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

    OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

    With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

    OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

    OpenText SiteScope Features

    OpenText SiteScope has many valuable key features. Some of the most useful ones include:

    • Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.
    • Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.

      • Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.

      • Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.
    • Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.
    • Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.
    • Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.
    • Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.
    • Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

    AppOptics is a SaaS-based simple, powerful and affordable Infrastructure & Application monitoring for custom on-premises, cloud, and hybrid systems. 

    Your business runs on applications, and when they go down or run slowly, it can impact the business in lost productivity, customers, or revenue. To add to the complexity, your IT environment is changing, and workloads can be spread across data centers, and cloud resources. You need to monitor the availability and performance of applications and infrastructure, regardless of where they are, so you can identify potential issues early and address them before they impact users

    Sample Customers
    Vodafone Ireland, Kuveyt Turk Participation Bank
    TraxoCovea Insurance BTE TechnologyDatarista
    Top Industries
    REVIEWERS
    Computer Software Company31%
    Financial Services Firm23%
    Comms Service Provider15%
    Recruiting/Hr Firm8%
    VISITORS READING REVIEWS
    Financial Services Firm31%
    Manufacturing Company14%
    Computer Software Company10%
    Government5%
    VISITORS READING REVIEWS
    Educational Organization60%
    Computer Software Company6%
    Financial Services Firm6%
    Government5%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise7%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise6%
    Large Enterprise69%
    REVIEWERS
    Small Business20%
    Midsize Enterprise10%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business9%
    Midsize Enterprise64%
    Large Enterprise27%
    Buyer's Guide
    OpenText SiteScope vs. SolarWinds AppOptics
    March 2024
    Find out what your peers are saying about OpenText SiteScope vs. SolarWinds AppOptics and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    OpenText SiteScope is ranked 25th in Application Performance Monitoring (APM) and Observability with 24 reviews while SolarWinds AppOptics is ranked 43rd in Application Performance Monitoring (APM) and Observability with 9 reviews. OpenText SiteScope is rated 7.6, while SolarWinds AppOptics is rated 7.8. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of SolarWinds AppOptics writes "Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions". OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Prometheus and BMC TrueSight Operations Management, whereas SolarWinds AppOptics is most compared with Dynatrace, Zabbix, SolarWinds Server and Application Monitor, ServiceNow IT Operations Management and New Relic. See our OpenText SiteScope vs. SolarWinds AppOptics report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.