We performed a comparison between OpenText SiteScope and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It can monitor over a 100 technologies with built-in solution templates."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"Has a simple setup. It can be up and running within hours."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"The URL monitoring is excellent."
"It has a rapid response search environment in the event of an incident."
"It is quite extensible. It is a platform that we can build our use instead of each case instead of each case being limited or restricted to each capability. This is probably the best feature."
"We can easily configure things as required in relation to our use cases."
"The client site login is pretty extensible and probably cost-effective."
"The dashboards are the most valuable feature. We like the ability to drill in and see what queries are under the dashboard, build new visualizations, edit the querying, and see the reports."
"Splunk allows us to customize processing and dashboards, which helps us take care of our customers' needs."
"What I really like is that even if you have already collected the data, you can extract fields and can build searches."
"The stock analysts and security people use one single dashboard (one single location) to check our logs."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"It may lack some features other products in the category have like more detailed transaction tracking."
"They should provide more templates for new vendor devices."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"Its reporting can be improved. That's the only complaint I have heard. I don't need the reporting part, but I know that other people in the organization need it."
"Adding custom visualization in Splunk has been improved over the years but can still be made better by integrating more and more JavaScript visualization sources."
"The CIM model is the method Splunk uses to normalize data and categorize its important parts, but it is quite complex."
"The GUI could be improved to include some of the capabilities that other BI solutions have. The layout is a little restrictive where you can’t resize all the panels to exactly how you would like them without tweaking some XML code."
"The product was difficult to back up the first time."
"The setup time is quite long."
"I would like to get visibility into the data pipelines on heavy forwarders and indexers to see exactly their source and the cause of saturation when it occurs. This would help us learn even more about our high use applications."
"I think the tech support response time could be a bit better. Sometimes I need to wait more than 24 hours for a response to my tickets."
OpenText SiteScope is ranked 25th in Application Performance Monitoring (APM) and Observability with 24 reviews while Splunk Enterprise Security is ranked 2nd in Security Information and Event Management (SIEM) with 221 reviews. OpenText SiteScope is rated 7.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Prometheus and Azure Monitor, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel. See our OpenText SiteScope vs. Splunk Enterprise Security report.
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