Compare Skype for Business vs. TeamViewer

Skype for Business is ranked 3rd in Virtual Meetings with 10 reviews while TeamViewer is ranked 1st in Virtual Meetings with 9 reviews. Skype for Business is rated 8.4, while TeamViewer is rated 8.6. The top reviewer of Skype for Business writes "Reduces costs and increases comfort for employees that would normally travel to meetings". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Skype for Business is most compared with Webex, TeamViewer and Zoom, whereas TeamViewer is most compared with LogMeIn Pro, Microsoft Remote Desktop Services and Webex. See our Skype for Business vs. TeamViewer report.
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Skype for Business Logo
4,943 views|4,159 comparisons
TeamViewer Logo
18,486 views|16,227 comparisons
Most Helpful Review
Find out what your peers are saying about Skype for Business vs. TeamViewer and other solutions. Updated: September 2019.
365,533 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices.Using this solution has helped us to cut long distance calls, as well as video services from third parties.You can do meetings of up to two hundred people in a single conversation.We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well.We really like the screen sharing tool. The user experience is smooth, and user-friendly.The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good.It saves trouble, and it saves us time.Our employees use this solution for a communal space to collaborate for organizational decision making.

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There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town.It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine.TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing.TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them.It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things.The product and platform work well. That is why I have stay with them so long. The stability has typically been good.The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen.Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff.

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Cons
If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications.Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage.Make it user friendly.I venture to say that 30% of the people using this solution at our company have had issues with stability, due to the volatility and crashes.Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow.There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating.Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution.We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so.

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On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved.If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training.You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic.Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone.The business interface is clunky and not well-documented.It should have ability to display notes in the computer list.

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Pricing and Cost Advice
To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program.It may be slightly costly, but the features are awesome.It may be considered costly for certain markets, such as in India.The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing.We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution.We have been able to save money by moving our conferencing solution to Skype for Business Conferencing.

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It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot.TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it.The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money.TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host.

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report
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365,533 professionals have used our research since 2012.
Ranking
3rd
out of 18 in Virtual Meetings
Views
4,943
Comparisons
4,159
Reviews
10
Average Words per Review
316
Avg. Rating
8.3
1st
out of 18 in Virtual Meetings
Views
18,486
Comparisons
16,227
Reviews
9
Average Words per Review
1,028
Avg. Rating
8.6
Top Comparisons
Compared 41% of the time.
Compared 18% of the time.
Compared 16% of the time.
Compared 15% of the time.
Compared 12% of the time.
Also Known As
Skype for Business Plan 1, Skype for Business Plan 2
Learn
Microsoft
TeamViewer
Overview
Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.
Offer
Learn more about Skype for Business
Learn more about TeamViewer
Sample Customers
Information Not Available
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Top Industries
REVIEWERS
Financial Services Firm22%
Engineering Company22%
Energy/Utilities Company11%
Construction Company11%
REVIEWERS
Non Profit15%
Energy/Utilities Company10%
Maritime Company10%
Sports Company5%
VISITORS READING REVIEWS
University20%
Software R&D Company9%
Financial Services Firm9%
Healthcare Company7%
Find out what your peers are saying about Skype for Business vs. TeamViewer and other solutions. Updated: September 2019.
365,533 professionals have used our research since 2012.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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