We performed a comparison between Slack and Workplace by Facebook based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Slack helps us keep the conversation focused and avoid multiple threads that create more confusion. I would say that has been the biggest advantage for us."
"The product gives the best user experience."
"It offers customization options for various applications, including integrations with Zoom for video calls and a wide range of other integration plugins."
"The solution has a great user interface and functionalities. It has good features that we can use. We can integrate any third-party application with Slack so that it provides you with insights and updates in real-time on Slack itself."
"Its integration with different apps is a great feature."
"Slack helps me to read bulk messages."
"It has definitively made an improvement on our productivity. Information does not got lost in hundreds of less important messages."
"Overall, it is a good idea as it works better than most solutions out there."
"The product was easy to use."
"A full-featured collaboration tool that is as easy to use as Facebook."
"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."
"Storage is the best thing about the solution."
"For me, the only thing I can say is that every time somebody sent me an attachment, the attachment was listed somewhere, and then I had to open the conversation and go to the individual to open it. So there is no handy repository or an easy way to quickly look at attachments. For me, that was a bit difficult."
"It is difficult to navigate the tool when I log in to two devices and start a video call."
"The notifications on the phone are delayed."
"I think Slack could add additional features without making the solution slower or more difficult to use."
"I would like to see a special feature for multiple people to collaborate on a document, working on it at the same time."
"I would like the text in chat to be more customizable."
"There could be a read function so that when you send a message, instead of the other person having to add a reaction, you know that the message went through."
"The solution needs to improve its scalability."
"The product should allow users to assign tasks and automate processes."
"The implementation could be made easier."
"There needs to be a restriction on who can download content."
"The conferencing feature does not work well with multiple parties or locations."
Slack is ranked 3rd in Enterprise Social Software with 67 reviews while Workplace by Facebook is ranked 9th in Enterprise Social Software with 4 reviews. Slack is rated 8.4, while Workplace by Facebook is rated 8.0. The top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". On the other hand, the top reviewer of Workplace by Facebook writes "A scalable and easy-to-use solution that can be used for internal communication and storage". Slack is most compared with SharePoint, Atlassian Confluence, Symphony, Chatter and Limeade ONE, whereas Workplace by Facebook is most compared with Yammer and SharePoint. See our Slack vs. Workplace by Facebook report.
See our list of best Enterprise Social Software vendors.
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