We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros | |
"Its intuitive design makes it easy to use and understand, hence we do not have a need to spend much on educating our teams." "Slack is a powerpack bundle of features that help small or large organizations to handle teams and their tasks." "The most valuable feature is the screen sharing, which works well." "The most valuable features are video conferencing and sharing content during meetings." "Slack makes it easy for employees to contact each other and exchange documents or information." "The most valuable feature for me was the different channels." "With respect to being a clean and efficient communications platform, I think that it does the job quite well." "The feature that I have found most valuable is communication between team members." | "The most valuable feature of this solution is the communication events." "The integration with Teams is the biggest value for us. In fact, it has only become more valuable now that it has integration with Teams. Teams allows you to stream, so that's good." "The design of the solution is its most valuable feature." "It's really easy to use the solution." "The initial setup was simple and straightforward." "The user interface and the way we can share and search information are the most valuable. It is very easy to use." |
Cons | |
"The only area of concern that I have is with the inability to preview received documents without having to download them first." "I would like to see the social sharing of blogs, announcements, or other news directly from the message corner." "I would like the text in chat to be more customizable." "I would like the in-meeting content sharing facility to be improved." "I would like to see a special feature for multiple people to collaborate on a document, working on it at the same time." "Slack does not have videoconferencing capabilities, which would have been nice." "I have found it cumbersome to create and set up groups, or channels." "Customization is something that Slack is lacking." | "This solution would be improved if it was well integrated with other communication applications." "The solution must be able to stream by itself, without integration, the same way that you are able to do it on Facebook Live, Instagram, etc. Streaming must be embedded into it." "Yammer should be able to integrate with Microsoft products, such as Outlook." "We tried to integrate into SharePoint, but it was not really efficient." "The product seems to just add to the complexity of using existing tools." "The way you want to control the communication could be an issue. It depends on what kind of company you are. We are a public company, and there are some regulations that we need to comply with. Its ease of use can be an issue for a company because anybody can subscribe and use it. There are many competitors that are overlapping. Since Microsoft bought Yammer, it tends to be in the shadow. It is not put in the front from the service perspective." |
Pricing and Cost Advice | |
"We use the free version that does not have a license." | "I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365." |
Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs. 455,301 professionals have used our research since 2012. | |
Questions from the Community | |
Top Answer: Slack makes it easy for employees to contact each other and exchange documents or information. Top Answer: We use the free version that does not have a license. Top Answer: I would like to see a special feature for multiple people to collaborate on a document, working on it at the same time. For most add-ons, clients need to know the command to run the add-ons. I think… more » | Top Answer: The initial setup was simple and straightforward. Top Answer: I do not see the point of the product, and I do not like it to be honest. For example, one thing which I do not like overall with Microsoft products is that they are constantly changing them. The… more » Top Answer: I just wanted to try out the program to know what it was and how it works and if it could enhance our office communications. |
Ranking | |
Views 4,150 Comparisons 3,200 Reviews 10 Average Words per Review 345 Rating 8.4 | Views 4,243 Comparisons 2,684 Reviews 6 Average Words per Review 337 Rating 5.7 |
Popular Comparisons | |
![]() Compared 28% of the time. ![]() Compared 13% of the time. ![]() Compared 12% of the time. ![]() Compared 9% of the time. ![]() Compared 3% of the time. | ![]() Compared 33% of the time. ![]() Compared 13% of the time. ![]() Compared 10% of the time. ![]() Compared 7% of the time. ![]() Compared 2% of the time. |
Learn | |
Slack | Microsoft |
Overview | |
Slack is where work happens. It’s a digital workspace that powers your organization — all the pieces and the people — so you can get things done. Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams. | Yammer is an enterprise social network that allows employees,managers, executives, teams and different office branches to engage,collaborate and innovate over one interactive virtual network. Yammer creates a social workplace that drives innovationthrough the sharing of ideas and business intelligence, boosts productivity inteams and projects, and encourages communication and connectivity betweenemployees, no matter where they are located. |
Offer | |
Learn more about Slack | Learn more about Yammer |
Sample Customers | |
Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe | Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth. |
Top Industries | |
Marketing Services Firm28% Financial Services Firm11% Computer Software Company11% Government11% Computer Software Company27% Comms Service Provider21% Media Company8% Government6% | Insurance Company17% Non Tech Company17% Financial Services Firm17% Comms Service Provider13% Computer Software Company26% Comms Service Provider17% Manufacturing Company6% Government6% |
Company Size | |
Small Business66% Midsize Enterprise13% Large Enterprise21% | Small Business40% Midsize Enterprise19% Large Enterprise42% |
Slack is ranked 3rd in Enterprise Social Software with 10 reviews while Yammer is ranked 4th in Enterprise Social Software with 6 reviews. Slack is rated 8.4, while Yammer is rated 5.6. The top reviewer of Slack writes "A clean and efficient communications platform that is good for large teams". On the other hand, the top reviewer of Yammer writes "Simple setup but it adds to the complexity of using existing tools ". Slack is most compared with Symphony, SharePoint, ChatWork, Atlassian Confluence and SAP Jam, whereas Yammer is most compared with Workplace by Facebook, SharePoint, Chatter, SAP Jam and Liferay Digital Experience Platform. See our Slack vs. Yammer report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.